Customer Service Advisor

2 months ago


Windsor, United Kingdom HRP Limited Full time

Would you like to join a forward-thinking company that invests in people and their development?

Trading since 1945, HRP is one of the longest-established refrigeration and air conditioning wholesalers in the UK.

HRP has a strong pre and after sales support for an impressive portfolio of products. All products are available locally from a national network of 17 branches.

We have a vacancy for a Customer Service Advisor at our Merton branch.

The Customer Service Advisor is expected to take responsibility for handling customer orders and enquiries across a broad product range and to ensure that customers receive a fast and efficient response to sales enquiries, building customer loyalty and enhancing the company’s reputation for service.

The ideal Customer Service Advisor will be a flexible person who enjoys working as part of a small team. A good telephone manner and computer literacy are essential.

Previous relevant experience would be an advantage, but not essential.

Proficiency in SAP would be advantageous.

Full training will be provided on all product and service offerings.

Your normal working hours will be based on a 42.5 hour working week, usually Monday to Friday, 7.30am to 5pm.

**BENEFITS**

Salary £26,268 p.a.

Location allowance £3,600 p.a.

25 days holiday plus all bank holidays, increasing by 1 day a year to a maximum of 30 days holiday a year at 5 years service (plus all bank holidays)

Life assurance 4 x salary

Auto enrolment pension scheme

**Job Types**: Full-time, Permanent

**Salary**: £29,868.00 per year

**Benefits**:

- Company pension
- Life insurance
- On-site parking
- Wellness programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Windsor Avenue, SW19 2RR: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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