Temporary Customer Service Executive
2 weeks ago
**Temporary Customer Service Executive**
**Location: Guildford**
**Type: Temporary - Ongoing**
**Salary: £12ph + Holiday Pay + Free Parking**
Our client based in Guildford are looking for a Customer Service Executive to join their friendly team on an ongoing temporary basis. They are looking for someone that has good customer service skills, good attention to detail, highly organised and someone that works well in a team. The working hours are Monday to Friday 8.30am - 5pm and the salary is £12ph DOE.
**Main Duties**
- Direct calls to the appropriate team where queries
- Be the central contact for lease customers and helping them with any needs they have
- Providing information to customers in order to resolve queries accurately and efficiently
- Work together with other internal departments or external customers to action customer requests successfully
- Processing of administration tasks and management of the customer portal
- Escalate customer issues to the appropriate department or management team as appropriate
- Provide feedback to management on customer issues, concerns and trends
**Job Types**: Full-time, Temporary contract
**Salary**: £12.00 per hour
**Benefits**:
- Free parking
Schedule:
- Monday to Friday
Work Location: In person
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