Housing Officer

4 weeks ago

Perth, United Kingdom Perth & Kinross Council Full time

LOCATION:
Pullar House, 35 Kinnoull Street, Perth, PH1 5GD

SALARY:
£17,298 - £19,044 per year

CONTRACT TYPE:
Fixed Term

POSITION TYPE:
Part Time

HOURS:
21.6 hours per week

£17,298 - £19,044 (21.6 hours/week) Fixed Term (until 20/3/2024)

Pullar House, 35 Kinnoull Street, Perth PH1 5GD

This role is within the City Locality Housing Team. You will work as part of a large team and will report to and support the Area Co-ordinator in providing a comprehensive housing management service to tenants and residents in your area. You will help to create vibrant, attractive, safe and sustainable neighbourhoods and communities. You will ensure that tenants are comfortable, supported and secure in their homes and provide accurate and relevant advice and guidance to help tenants to manage and sustain their tenancies. Services you will provide in your area include estate management; rent accounting and arrears control; tenancy management including addressing anti-social behaviour and neighbour disputes; housing advice, assistance and information.

**The Individual**:
You should ideally hold a Chartered Institute of Housing Level 3/4 Certificate/Diploma in Housing Practice or relevant equivalent; have experience of working in housing and or related environment; be computer literate with proven IT skills. You must hold a clean current UK driving licence and have access to a vehicle for work use to undertake this role. You will bring a positive energy; embrace change and work with the business to ensure optimum service is always provided. You will have the ability to understand basic relevant legislation.

You should hold the following behaviours, skills and attitudes: sensitivity and empathy; an interest in working with diverse social groups; excellent communication skills (verbal and written); a customer-first approach to work; negotiation and influencing skills; leadership skills; the ability to adapt to different situations; self-motivation and tenacity; problem-solving skills; the ability to make decisions, work under pressure and to meet deadlines and have the ability to work flexibly, on their own initiative and as part of a team.

For more information, please contact Sophie Webber on 01738 476101.

Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.

As part of our safer recruitment measures, Perth & Kinross Council carries out rigorous checks on the right to work in the UK, qualifications, employment history, including references, and fitness to undertake the post.

A healthy work life balance is important to Perth & Kinross Council and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.

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