Resources Assistant
3 weeks ago
Every day, people on all continents watch television programs prepared, run and broadcast by Red Bee Media staff. Every year, the business delivers more than 2.7 million hours of programming in more than 60 languages for nearly 600 TV channels.
In Access Services, we provide subtitles for the Deaf and Hard-of-hearing (closed captions), sign language translation and audio description to fulfil the regulatory requirements of broadcasters and content owners around the world. We provide over 100,000 hours of captioning each year - more than 70,000 hours of which is live. We are the largest global supplier of audio description by volume and deliver more than 3,500 hours of sign language translation per year, including live news. Our UK clients include the BBC, BT Sport, Channel 4, and UKTV.
We encourage the opportunity to meet you
**About this opportunity**
The Resources Assistant will be responsible for the creation and upkeep of rotas for Access Services staff and will handle and be responsible for all associated administrative tasks. They will collaborate closely with Access Services teams and Human Resources in order to align with Health & Safety/working time rules/directives. They will work closely with schedulers and managers within Operations in the outsourcing of work to third party suppliers.
This role reports to the Global Capacity and Scheduling Manager, Access Services.
**What you will do**
- Manage the workflow for freelancers and other external suppliers, providing materials and media as necessary
- Compile and upload time reports for Access Services Operations staff
- Create and maintain rotas for Access Services production and support teams, responding to queries as necessary
- Track and process annual leave; handle leave balances and entitlements across all teams
- Process administrative requests for Access Services teams including swaps and reservations
**You will bring**
- Excellent time management, organisational skills, accuracy and meticulous attention to detail
- Proven administrative experience including accurate record keeping
- Ability to work alone and as an integral part of a team
- Excellent written and verbal communication skills
- Ability to use own initiative, work flexibly and under pressure to deadlines
- Basic knowledge of Excel; experience of working with new technology
- Basic understanding of output across all clients
- Ability to build and maintain good working relationships, particularly those defined in "key relationships" below
**Key relationships**
- Resources Co-ordinators
- Global Capacity & Scheduling Manager
- Duty Managers
- Freelancers
- Production staff
- Access Services Finance Managers
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
Primary country and city: United Kingdom (GB) || United Kingdom : Lanarkshire : Glasgow
Req ID: 722056
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