Renal Transport/holiday Dialysis Co-ordinator

4 weeks ago


London, United Kingdom St George's University Hospitals NHS Foundation Trust Full time

An exciting opportunity has arises within the Renal & Oncology directorate. We are looking for a highly motivated individual to support the delivery of a customer focused approach to the provision of renal transport. We aim for this to be done through the effective supervision of patient journeys, in conjunction with the main hospital transport service and the satellite transport providers.

To be responsible for co-ordinating patient journeys in a timely manner Maintaining a high standard of patient experience and performance standards

To support the renal service manager in resolving operational issues relating to transport complaints. Liaise with control staff in order to maintain quality standards for renal patients

To effectively manage the travel reimbursement scheme

With nearly 9,000 dedicated staff caring for patients around the clock, St George's Hospital is the largest healthcare provider in southwest London.

The main site, St George’s Hospital in Tooting - one of the country’s principal teaching hospitals - is shared with St George’s, University of London, which trains medical students and carries out advanced medical research. St George’s Hospital also hosts the St George’s, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.

As well as acute hospital services, St Georges Hospital provides a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010.

St George’s University Hospitals NHS Foundation Trust serves a population of 1.3 million across south west London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.

The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases.

Please see attached the job description for more details on the main responsibilities for this role.



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