Renal Unit Receptionist

2 weeks ago


London, United Kingdom St George's University Hospitals NHS Foundation Trust Full time

An excellent opportunity has arisen for a full-time ward clerk/receptionist to join our renal team. The unit compromises of the renal inpatients ward and the dialysis unit. The Renal Unit provides care for patients who have kidney failure which includes patients requiring dialysis treatment and transplantation.

This position is a key and highly valued member of the team. The post is an integral part of the unit in providing an effective reception, clerical and administrative service to patients, visitors and nursing staff in order to support the delivery of optimum patient care.

We are looking for someone who is organised and efficient and can work without direct supervision.

We are seeking a flexible, innovative person who will be sensitive and caring in meeting the needs of patients, visitors and staff.

There will be other specified tasks to meet patients’ individual needs as determined by the unit manager/nurse in charge.

Please ensure you read the job description and person specification carefully. Previous experience of working in the healthcare setting or with the public is desirable.

You will work in the Renal Unit across both the inpatient ward and the dialysis unit, which are based in the one area. You will be expected to provide an effective reception, clerical and administrative service to patients, visitors, and nursing staff in order to support the delivery of optimum patient care. To provide support to nursing staff thereby ensuring that nursing time is spent primarily with the patient. To act as the initial point of contact for patients, visitors and callers to the unit ensuring their needs are met promptly and politely. To assist the unit staff in the smooth running of the unit ward by taking responsibility for the routine, administrative aspects. Oversee the management of patient medical records on the ward on admission and post-discharge including overseeing the bookable follow-up care. And to assist the ward sister ensuring and clean and tidy environment at all times.

St George’s University Hospitals NHS Foundation Trustin Tooting, South London, is a large teaching hospital with a very busy Renal Unit

The potholder is expected to have a clear understanding of how this post contributes to the achievement of the trust values, being Excellent, Kind, Responsible & Respectful, and behave in a way that reflect these.

Please ensure you read the job description and person specification carefully. Previous experience of working in the healthcare setting or with the public is desirable.

See attached job description and person specification for full details.



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