Receptionist / Business Support

1 month ago


StokeonTrent, United Kingdom Staffordshire Chambers of Commerce Full time

**Receptionist / Business Support**

**Working Hours**:Monday to Friday - 12:30pm till 5pm**

To provide an excellent reception and administrative support service so that all visitors and callers receive the best possible impression of the Chamber and to service the Chambers’ Member lounge. To provide support to the Director of Finance and Corporate Services on areas such as premises, contractors and online training.

Closing date**:Thursday 28th March 2024**

**About Staffordshire Chambers of Commerce**

Staffordshire Chambers of Commerce has been in existence for over 200 years. It was borne out of a desire from businesses to meet together and trade and ensure that there was a voice for business and an organisation to represent their needs and deliver services to help them. We continue to deliver this role and have developed a wider relationship as part of the recognition of the contribution that the business community makes to economic and social success.

**Job Title: Receptionist / Business Support**

**Accountable To**:Head of Membership and New Business

**Location**:Staffordshire Chambers of Commerce

**Our Vision**

All employees of the Chamber are expected to contribute to our vision:
‘Staffordshire Chambers believes that we can help all the people of Staffordshire be more prosperous and have more opportunities, by helping business to belong to the Chamber and do things BETTER’.

**Our Values**

Our vision is supported by a set of core values which define the standards and behaviours which are expected of all employees:

- **Bold**

We try new things

We are passionate about making a difference

We always put our members first
- **Excellent**

We achieve the highest standards

We seek to improve continuously

We are committed to equality of opportunity
- **Trusted**

We communicate well

We are consistent in our approach

We put colleagues and customers first
- **Team Focused**

We are an outstanding team

We are focused on achieving our vision

We respect and support each other
- **Ethical**

We represent our members professionally

We make a positive contribution to the community

We act with integrity
- **Responsive**

We are open to change

We respond positively to customer feedback

We maximise opportunities

**Job Purpose**

**Principal Accountabilities**

To provide an excellent reception and administrative support service so that all visitors and callers receive the best possible impression of the Chamber and to service the Chambers’ Member lounge. To provide support to the Director of Finance and Corporate Services on areas such as premises, contractors and online training.

**General requirements**
- Work diligently to meet the requirements of the role
- Use the Chambers’ CRM system and others as relevant to the role
- Always seek to improve to achieve the highest quality standards and follow the Chambers’ quality assurance operating procedures
- Contribute to the Chambers’ commitment to work in a commercially successful way
- Participate in internal/external meetings and training as required
- Ensure that all relevant policies, procedures and working practices are adhered to at all times
- Participate positively in one to ones and appraisals
- Work in accordance with the Chambers’ culture, values, aims and objectives
- Act as an ambassador for the Chamber at all times when dealing with members or representing the business
- Contribute to the Chamber’s team working environment, taking ownership of issues and supporting colleagues where appropriate
- Be flexible and willing to undertake any other duties that may be reasonably required
- To work from other Chamber offices if required.

**Essential criteria**

**Qualifications**
- Minimum level 2 English and Maths (or equivalent)
- Customer Service qualification or training

**Proven Experience**
- Good relevant reception experience, including receiving calls, greeting visitors and dealing with a range of administrative tasks
- Experience of accurate use of Microsoft Office packages including Word, Excel and Outlook
- Experience of providing a high standard of service to visitors, ideally in a similar environment
- Ability to work to a high standard of accuracy and attention to detail
- Experience of working in a multi-disciplinary team environment

**Knowledge, Skills and Abilities**
- Outstanding customer service and relationship building skills
- Well presented
- Professional and friendly approach
- Able to contribute positively to the Chambers’ Vision and BETTER values
- Excellent verbal and written communication skills at all levels
- Able to work under pressure
- Highly organised and able to meet deadlines
- Time management, able to prioritise and achieve deadlines
- Problem solving skills - able to work on own initiative

**Other Attributes**
- Excellent team player
- Able to work flexibly and to cover holidays.
- Enthusiastic and approachable
- Commitment to personal development

We provide the following services


  • Receptionist

    2 days ago


    Stoke-on-Trent, United Kingdom Kamro Ltd Full time

    **Receptionist** **Stoke-on-Trent** **£25,000 per annum + Performance-Based Bonuses** **Job Type: Full-Time, Permanent** Our client, a well-established and highly reputable car garage, is seeking a dedicated Receptionist to join their team in Stoke-on-Trent. This is an exciting opportunity for an individual passionate about the automotive industry to...

  • Senior Receptionist

    4 hours ago


    Stoke-on-Trent, United Kingdom Woolliscrofts Solicitors Limited Full time

    Senior Receptionist **Role Description** This is a full-time on-site role for a Receptionist at Woolliscrofts Solicitors in Stoke-on-Trent. The Receptionist will be responsible for performing receptionist duties, phone etiquette and maintaining organised and efficient clerical operations. Excellent communication and customer service skills are essential...


  • Stoke-on-Trent, United Kingdom CarSupermarket.com Full time

    **Are you an Administrator that is passionate about Customer Service? we are looking for dedicated individuals to join our team? We pay an hourly rate of £9.61.** Joining the Car Supermarket team as a Receptionist/Administrator, you will provide support to the whole team by ensuring our customers have an enjoyable experience by setting excellent first...


  • Stoke-on-Trent, United Kingdom Brampton Recruitment Full time

    * At least one year experience of working in a similar role - Experience of MS Office - in particular Word and Excel - Discretion in handling of confidential information Our client is a specialist professional services provider based in the heart of Stoke on Trent. They are looking for an Administrator/Receptionist to join their busy reception due to...

  • Hotel Receptionist

    2 days ago


    Stoke-on-Trent, United Kingdom Manor House Hotel - Alsager Full time

    **Experienced Hotel Receptionist,** Manor House Hotel, Alsager. 40 hours per week, 5 days out of 7, incl. evenings, weekends & bank holidays. This busy 50 bedroom, 4-star hotel located on the Staffordshire/Cheshire border is looking for a receptionist to join the front office team. Previous experience in a similar role is preferred. As receptionist,...


  • Stoke-on-Trent, United Kingdom CVS UK Ltd Full time

    **We have a fantastic opportunity for a Veterinary Receptionist to join our team here at Beechwood Vets in Kidsgrove, working 25 hours per week on a permanent basis.** As a Receptionist, you will provide a friendly and efficient service to our clients and their animals. You will need to be able to work well within a team as well as working individually,...

  • Hotel Receptionist

    2 days ago


    Stoke-on-Trent, United Kingdom DoubleTree by Hilton Stoke on Trent Full time

    Work with the most hospitable company in the world! Receptionist - £11.02 per hour once fully trained. A fantastic opportunity has arisen for enthusiastic and passionate Hotel Receptionist to join our team. The DoubleTree by Hilton Stoke-on-Trent has spacious bedrooms, extensive food & beverage offerings, busy conference and banqueting suites and a...

  • Receptionist

    1 month ago


    Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full time

    We are looking for a full time Receptionist to support the Greenfields Community Mental Health Team. If you want to be part of a dynamic team who are supportive, then this is the post for you. The service is open Monday to Friday, 9:00am to 5:00pm.

  • Dental Receptionist

    1 month ago


    Stoke-on-Trent, United Kingdom Smallthorne Dental Practice Full time

    Excellent opportunity for hard working, friendly, trustworthy and reliable Experienced Dental Receptionist to work in a friendly NHS Dental Practice Receptionist Roles and responsibilities include: - Meeting and greeting patients, providing a great first impression. - Booking and amending appointments, answering the phone, updating patient records. -...

  • Dental Receptionist

    1 month ago


    Stoke-on-Trent, United Kingdom Shelton Dental Centre Full time

    Busy mixed practice located in Stoke on Trent, Staffordshire are looking for a Full time receptionist. The role: - greeting patients - providing an excellent first impression - answering the telephone and dealing with patient enquiries - booking and amending appointments - supporting the team including dentists, hygienists, nurses and managers - admin...


  • Stoke-on-Trent, United Kingdom CVS UK Ltd Full time

    We have a fantastic opportunity for a Receptionist to join our team here at Rogers, Brock, and Barker! The role will be primarily based at Longton but will involve travelling to all sites. This is a Part-time position for a 6 Month Fixed Term Contract - further rota details can be discussed at interview. As a Receptionist, you will provide a friendly and...


  • Stoke-on-Trent, United Kingdom CarSupermarket.com Full time

    **Are you an **Administrator that is passionate about Customer Service? We are looking for dedicated individuals to join our team.** **We will offer you**: - A salary of £24,000 pro rata - 6 weeks annual leave (rising with length of service) - Training and career development - Pension and health care scheme - Cycle to Work scheme - Employee of the Month...

  • Medical Receptionist

    4 weeks ago


    Stoke-on-Trent, United Kingdom Potteries Medical Centre Full time

    An additional vacancy has arisen for a Part Time Receptionist/Administrator to join our Practice. We are looking for someone to work part time from 8am to 1pm Monday to Friday, however, we would like someone who has the flexibility to adapt these to cover annual leave or sickness. You should be aware that the answering of telephones is very prominent in...

  • Receptionist

    1 month ago


    Stoke-on-Trent, United Kingdom X2recruit Full time

    X2 Recruit are looking for a receptionist for our client in Stoke on Trent. Manning reception in a busy Childrens Centre Microsoft outlook experience - calendar booking management and inbox management Good Communication skills Enhanced DBS required 32 hours Monday-Friday 830-1600 **Job Types**: Part-time, Temporary contract **Salary**: £10.19 per...

  • Receptionist

    3 days ago


    Stoke-on-Trent, United Kingdom Together Dental Full time

    The Opportunity Are you looking to develop your skill-set and join one of the fastest growing dental groups in the UK? We have an exciting new opportunity for a Receptionist to join our amazing team at our mixed NHS and private practice in Stoke-On-Trent. Our Practice Team sits at the heart of our business and we want everyone to feel as though their...


  • Stoke-on-Trent, United Kingdom Lewis Rodgers Solicitors Full time

    This position is for a Receptionist/Admin Assistant at our Winsford office The role will consist of manning a reception at our Winsford Office, meeting and greeting clients, Answering the main telephone number for the business, typing, and other admin tasks such as dealing with post, and scanning as required The position is full time a professional...

  • Dental Receptionist

    4 weeks ago


    Stoke-on-Trent, United Kingdom Smallthorne Dental Practice Full time

    Excellent opportunity for hard working, friendly, trustworthy and reliable professional to work in a friendly NHS Dental Practice Receptionist Roles and responsibilities include: - Meeting and greeting patients, providing a great first impression. - Booking and amending appointments, answering the phone, updating patient records. - Supporting the Practice...

  • Receptionist

    5 days ago


    Stoke-on-Trent, United Kingdom Adecco Full time

    Adecco are looking for articulate and outgoing receptionists to work for our national client. The successful post holders will ensure that all visitors and telephone callers to the practice are greeted in a polite and professional manner. The successful applicants will be responsible for registering new patients and making appointments, scanning documents...


  • Stoke-on-Trent, United Kingdom Holdcroft Full time

    **Renault Weekend Receptionist** Do you enjoy creating a welcoming and professional environment for visitors? Join our dynamic team at Renault as a Weekend Receptionist and be the first point of contact for our customers. Rate of pay: up to £10.42ph Location: Hanley, Stoke-on-Trent Hours of work: Saturday 9.00am to 5.00pm and Sunday 11.00am to...


  • Stoke-on-Trent, United Kingdom Genix Healthcare Full time

    **Fulltime Permanent Dental Receptionist, Genix Stoke Practice** Are you looking for the next step in your career? An exciting opportunity has arisen for an experienced Dental Receptionist to join our Genix Healthcare dental practice in Stoke. You must be capable of working in a very busy environment and be confident in dealing with a wide-ranging patient...