![Kent and Medway NHS and Social Care Partnership Trust](https://media.trabajo.org/img/noimg.jpg)
Administrative Assistant
2 months ago
We are looking for an Administrative Assistant to join our team in Thanet Community Mental Health Service. Our administration offices are busy places and our clinical teams rely on our teams to provide an efficient, effective service to support them in delivering the very best care to our patients.
Based in either the reception area or the admin office being the first point of contact for all incoming visits and members of staff either face to face or by telephone.
Daily general administration duties including use of Microsoft packages and the RIO client based system.
Any other duties in line with the job description.
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.
The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
Responds to requests and provides information to external and internal queries from staff, service users and other departments including signposting to the appropriate service or individual..
Receptionist and switchboard operator, fielding calls and responding to presenting service users scheduled or unscheduled visits.
Participate in collation of feedback in relation to service user experience of our services.
Initiate communications with service users e.g. regarding appointment changes and/or to internal colleagues.
Use of general office equipment e.g. photocopier, laminator, scanners, printers etc.
Distribution of information - usually electronically.
Responsible for collection and distribution of all incoming and outgoing post.
Supports the Administrator as required.
Room bookings.
Responsible for the health and safety of self and visitors.
To advise service users as first point of contact in order to direct their enquiries to the relevant department.
Maintaining stock control/re-ordering office supplies.
Ensuring documentation is uploaded to the service users’ electronic files in a timely manner
General upkeep of office areas including re-stocking of leaflets and information.
Some note taking on occasion.
Please see job description for full details.
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