Customer Hub Consultant
2 months ago
**_Customer Hub Consultant_**
**_Based at Ponds Forge ISC_**
**Role**:
- Provide excellent customer service through in-depth knowledge of Sheffield City Trust products and services and understanding of customer’s needs.
- Provide solutions for new and existing customers contacting Sheffield City Trust
- Identify customer needs and provide relevant Sheffield City Trust products and services to increase participation
- Efficiently process enquiries to ensure customer records are accurately maintained
**Essential Qualifications**:
Able to work under pressure, whilst providing excellent customer service
Must be able to work as part of a team
Excellent communication skills
Exceptional telephone manner and clear voice
Confident and professional
**Desirable Qualifications**:
Sales Experience within a customer service role
Wide and Varied Knowledge of SCT products
**Salary**: £10.15 per hour
**Benefits**:
- Gym membership
Schedule:
- Monday to Friday
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