Receptionist
6 months ago
**Position Title: Receptionist - Join Our Hospitality Team**
**Salary**: Competitive, starting from £20,000 per annum (dependent on experience)
**Hours**: Full-time, 5 days per week (over a 7-day week).
**About the job role**:
Dedicated to crafting unforgettable experiences for guests. This hotel role offers more than just accommodation; it's an opportunity to immerse yourself in the world of hospitality excellence.
**Why Join Us**:
- **Professional Growth**: Join a dynamic team in a captivating location and access opportunities for personal and professional development within the hospitality industry.
- **Commitment to Service**: Our dedication to excellence drives us to exceed guest expectations and create lasting impressions.
- **Idyllic Location**: Surround yourself with the natural beauty of the Welsh countryside, providing a stunning backdrop for our guests' experiences.
- **Collaborative Environment**: Become part of a close-knit team where teamwork and support are fundamental to our success.
- **Employee Benefits**: Enjoy perks such as complimentary meals during shifts, preferential rates on accommodation, and access to training and development opportunities.
**Primary Responsibilities**:
- **Front Desk Operations**: Welcome guests with a warm and friendly demeanor, ensuring a positive first impression of our hotel.
- **Guest Services**: Assist guests with check-in and check-out procedures, reservations, and inquiries, providing attentive and personalized service.
- **Communication**: Effectively communicate with guests and colleagues, both verbally and in writing, to ensure smooth operations and guest satisfaction.
- **Problem Resolution**: Address guest concerns and resolve issues promptly and professionally, ensuring a seamless guest experience.
**Requirements**:
- **Customer Service Experience**: Previous experience in customer-facing roles, demonstrating a passion for providing excellent service.
- **Friendly and Approachable**: Possess a warm and welcoming demeanor, with the ability to interact confidently with guests and colleagues.
- **Attention to Detail**: Strong organizational skills and attention to detail, ensuring accuracy in all aspects of reception duties.
- **Communication Skills**: Excellent verbal and written communication skills, with the ability to effectively convey information and resolve inquiries.
- **Team Player**: Ability to work collaboratively with colleagues to achieve common goals and maintain a positive work environment.
**Join Our Team**:
If you're ready to embark on an exciting career journey as a Receptionist and contribute to our commitment to hospitality excellence, we'd love to hear from you.
Please submit your CV along with a brief cover letter outlining why you're the perfect fit for this role.
Any questions please call on 02920024203
**Job Types**: Full-time, Permanent
**Location**: Cardiff (required).
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£25,000.00 per year
**Benefits**:
- Canteen
- Company pension
- Discounted or free food
- Free parking
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
Work Location: In person
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