Senior Underwriting Assistant

6 months ago

London, United Kingdom AIG Full time

As a Senior Underwriting Assistant, you will make a vital contribution within the Underwriting Support Unit of our product field operations by working with underwriters and CoE partners to develop and deliver tailored solutions whilst handling some of our complex accounts. Providing technical guidance to other junior support staff while working under moderate supervision will be important too.

**Other key responsibilities will include**:
Partnering with regional underwriters and/or more senior UW Support employees in the end-to-end processing of new and renewal business.
Evaluating new and renewal submissions against prescribed criteria to determine completeness.
Identifying and resolving account alerts and blocks during the submission process to avoid account conflicts.
Performing data analytics, remodeling, when necessary, referral documentation preparation and completion, as well as form checklist and working approval.
Assist with training and oversight of less experienced support staff.
Track premium booking and policy issuance to ensure LOB metrics are met. Escalate to Sr. UA, Team Lead, or account underwriter as needed.
Communicate account status to manager or underwriter to ensure completion of outstanding items needed to execute policy issuance and premium collection.
Maintain accurate and updated files for all accounts in accordance with internal service standards and procedures.
Attend broker or client meetings as requested by underwriting.
Consistently meet service levels agreements and metrics in terms of volume, accuracy, and quality.

**What we’re looking for**:
Some related insurance experience and/or training; or equivalent, a relevant combination of education and experience.
Prioritizing - able to navigate and switch between multiple proprietary, vendor, web-based, and standard computer systems.
Microsoft Office - proficiency in Excel, Word and Power point
Learning Agility - willingness to learn from experiences and new situations.
Client Servicing - ability to anticipate client (internal and external) needs and act proactively.
Problem Solving - identify problems and solutions matched to the appropriate solutions.
Attention to Detail - demonstrate attention to detail to ensure accurate documentation is maintained.

A look at our Benefits

We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community. Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.

We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

**Functional Area**:
UW - Underwriting

**Estimated Travel Percentage (%)**: No Travel

**Relocation Provided**: No

AIG Europe S.A. (U.K. Service Branch) & American International Group UK Ltd

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