Lettings Assistant

7 months ago

Andover, United Kingdom Aster Group Full time

We have an opportunity for you to join a fast paced & supportive team delivering the lettings of our homes to our Hampshire customers

You'll be someone committed to delivering a first-class service, putting our customers at the heart of all we do.

You will be a key part of the team, providing the essential support and services for our colleagues and customers. Working with the other Hampshire lettings assistants you will be; ending tenancies, advertising properties, updating numerous systems accurately to ensure we are within regulation and compliance, ensuring timely data updates for performance monitoring and working closely with our local authority partners and other internal teams through the void and lettings process.

You will be able to work at pace, under pressure, manage change effectively with the ability to make quick decisions confidently. Attention to detail and accuracy when updating systems and being an effective team player with great time management and communication skills are a must have for this exciting role. The ability to occasionally attend our Hampshire office for collaborative working days, team meetings and training are important to the team and the services we provide.

This part time role will ideally be worked across Wednesdays, Thursdays and Fridays.

**What’s in it for me**

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

- Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
- A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
- We invest in colleagues’ careers and development through our leader and colleague development frameworks
- Defined Contribution Pension and attached life assurance
- Volunteering hours available to all colleagues to enable them to give back
- Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
- Enhanced leave
- We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives, and monthly and annual awards.

**Ready to apply?**

To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

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