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Housing Support Specialist

1 month ago

Andover, United Kingdom Ackerman Pierce Ltd Full time

We are seeking a dedicated and driven Lettings Assistant to join our team at Ackerman Pierce Ltd. If you're passionate about delivering exceptional service and thrive in a dynamic environment, this role could be perfect for you.

About the Role:

As a Hampshire Lettings Assistant, you will play a key role in supporting our colleagues and providing top-tier services for our customers. You'll work closely with the Hampshire lettings team, ensuring the smooth management of tenancy processes. Your responsibilities will include:

  • Managing tenancy terminations
  • Advertising properties and ensuring systems are updated accurately and in compliance with regulations
  • Providing timely data updates for performance monitoring
  • Collaborating with local authorities and internal teams throughout the void and lettings process
What We're Looking For:

We're looking for someone with the ability to work at pace and under pressure, confidence in making quick and effective decisions, strong attention to detail and accuracy when updating systems, excellent team player skills with strong time management and communication skills, and the ability to manage change and adapt in a fast-moving environment.

You will be required to attend our Andover office 2-3 days per week for training initially, with an average of one day per week thereafter. If you are committed to putting customers at the heart of everything you do and have the skills to thrive in a fast-paced, supportive team environment, we'd love to hear from you.