Inbound/outbound Sales Advisor

3 weeks ago


Chatham, United Kingdom Trade Choice Carpet & Flooring Full time

**We're TradeChoice Carpet & Flooring**

We're ongoing winners of the Contract Flooring Journal (CFJ) Distributor Awards since 2016
- We pride ourselves on our values; **commitment, respect, integrity, trust, teamwork, fun**:

- We are advocates for **diversity and inclusivity**, **and mental health and wellbeing**:

- We are devoted to the **growth and development, retention and motivation of our people**

**We're hiring an Internal Sales Executive to join our friendly team.**

**Working pattern**:

- 8:30am - 5pm
- Monday to Friday

**You will receive**:

- 25 days holiday (Christmastime Shutdown) + Bank Holidays
- Holiday purchase scheme
- Employee assistance programme (EAP)
- Virtual GP medical service
- Healthcare cash plan
- Life assurance
- Career growth and development
- Competitive pension plan
- Employee discounts
- Retail vouchers
- Employee recognition Scheme
- Free onsite parking
- Workwear and PPE provided
- Cycle2Work scheme
- Long-service awards
- Long-service holidays
- Lucrative sales bonus

**Here's what the role entails**:

- Actively source new sales opportunities.
- Handle customer queries and provide accurate product and service information.
- Receive inbound sales and carry out outbound sales calls to existing and new customers.
- Process customer orders to 100% accuracy.
- Collaborate closely with all colleagues to make sure the right products are delivered at the right time.
- Process purchase orders and liaising with the logistics team to ensure the timely delivery of products.
- Advise customers on suitable products based on their needs and specifications.
- Maintain the Trade Counter area, replenishing and rotating product displays in a dynamic and proactive manner.

**We are looking for the following characteristics and skills from you**:

- Commercial awareness and acumen
- Flooring and wholesales industry/sector
- Proven experience working to sales targets
- Customer service experience
- Data analysis and reporting
- Provision of high quality service in a customer-facing role
- Adaptive communication
- Ability to build and maintain positive relationships
- Ability to work to targets and deadlines
- Self-motivation, resilience and tenacity
- Ability to deliver excellent quality customer service to all customers
- Self-starting and demonstrating initiative
- Comfortable working collaboratively and autonomously

**About us**:
We are among the UKs largest distributor population in floor covering product. We stock and distribute products from Europes leading flooring manufacturers, and operating among a network of 14 branches nationwide, and still continuing to grow

We recognise that our success is purely down to our talented workforce and their commitment to excellent customer service.

**Job Types**: Full-time, Permanent

**Salary**: Up to £25,000.00 per year

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Application question(s):

- What is your daily call cycle?

Ability to Commute:

- Chatham (required)

Work Location: In person

Reference ID: CHA001



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