Inside Sales Advisor

3 months ago


Manchester, United Kingdom Johnson Controls Full time

**What you will do**

Reporting to the inside sales manager, our inside sales team provides quotes to our customers and processes all orders, which are then forwarded to our planning team for scheduling with our customers.

**What we offer**
- Competitive salary & commission
- Paid holidays and sick pay
- Based from our Manchester branch 4 days per week & 1 day work from home
- Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products
- Extensive product and on the job/cross training opportunities with outstanding resources available
- Encouraging and collaborative team environment
- Career development through various career ladders including Customer Service
- Dedication to safety through our Zero Harm policy
- Access to business resource groups
- Training on our company values

**How you will do it**
- Requesting quotes and prices from suppliers
- Producing technical quotes to our customers
- Raising orders to our suppliers
- Dispatching orders, producing delivery notes and relevant certification when requested
- Liaising with suppliers for delivery dates
- Providing customer service including updates to customers
- Seeing order through to invoicing stage
- Ad hoc admin tasks
- Managing Pipeline of work
- Working to targets sets

**What we look for**
- Computer literate - to be able to use outlook, word, excel, and internal systems (training will be provided on these)
- Excellent customer service skills to provide a customer first experience.
- Excellent verbal and written communication skills
- Be able to work as part of a team but also manage own workload.
- Be able to work to targets and meet KPI’s set.
- Product knowledge in the HVAC Business would be advantageous.

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