Healthcare Assistant

3 weeks ago


Swansea, United Kingdom HMT Sancta Maria Hospital Full time

To work independently, with delegated responsibility, undertaking duties in relation to patient care and departmental administration/organization with direction and supervision from a Registered Nurse (RN) and the Outpatient manager. To be responsible for ensuring all relevant enquiries referring to the Outpatient department are handled efficiently and effectively, liaising with patients, Consultants and other relevant hospital staff. To work as a member of the multidisciplinary departmental team providing excellent customer service to patients and their relatives Demonstrate effective communication skills with patients and their relatives within the departmental team, providing emotional support of patients who may be anxious, upset, frightened or worried for any reason To demonstrate behavior and attitudes appropriate to a professional working environment which promotes the ethos of HMT and Sancta Maria Hospital Be adaptable, flexible and responsive to the changing needs of the hospital Participate in department resource management Maintain a clean and safe environment for patients and ensure follow HMTs Policy regarding Infection Control and Prevention. Report adverse incidents in accordance with HMTs policy Full JD can be downloaded



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