Apprentice Service Advisor
7 months ago
Pulman are seeking an outstanding person to join our fantastic company on our apprenticeship programme, working within our friendly Aftersales team at our Skoda dealership in Cramlington.
**The Role**:
As a service Advisor you will be responsible for dealing with customers on a daily basis. You will be part of team who delivers a fantastic customer experience to our customers.
You will complete a 2-year Customer Service apprenticeship at a local college, during this time will learn about the technical details of vehicles, how to use best practice to deal with customer queries, Skoda brand standards and how to generate business opportunities in aftersales.
You must be customer focused and highly organised with the ability to work with several different departments to deliver a truly first-class service.
This is a fantastic opportunity where you benefit from full time paid employment, whilst studying towards your qualification.
- Strong communication skills.
- Able to use own initiative.
- Good IT skills.
- Be prompt, reliable and trustworthy.
- Willingness to learn.
- Organisational skills.
To be successful we need enthusiastic, customer focused people with a real interest in the motor industry. The minimum requirements for the role is grade C (4) or above in Maths & English.
If you want to work in a place that is friendly, innovative, great social scene, opportunity for progression, then get in touch
**Benefits**:
- Full time paid employment whilst learning
- 25 days holiday per annum plus bank holidays
- Uniform supplied and refreshed yearly
- Company pension
- Free eye test, dental check up and flu jab annually
- Company events
**About Pulman**:
At Pulman we pride ourselves on delivering a fantastic customer experience every time. We are a top Volkswagen Group retailer representing Volkswagen, SEAT and ŠKODA, with sites in Durham, Sunderland & Cramlington. With over 250 people across our group, we are truly one big Pulman family. We want to match and exceed customer’s expectations whilst giving them a truly enjoyable experience you will not find anywhere else.
**How to apply**
If you think you have what it takes to succeed in an exciting and challenging career in the motor industry, then this could be the opportunity for you.
Share your expertise and experience and tell us why you are the perfect fit for our team
At Pulman Group we take your privacy seriously. We will not pass on your details to a third party. We are also committed to keeping your data safe and secure. To find out more information about how we use your data and your data rights you can view our recruitment policy.
**Job Types**: Full-time, Apprenticeship
Pay: £6.40 per hour
**Benefits**:
- Company events
- Company pension
- Employee discount
- Free flu jabs
- Referral programme
Schedule:
- Monday to Friday
Work Location: In person
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