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Receptionist

4 months ago

Manchester, United Kingdom Lah Property Marketing Full time

**Manchester**

We have an exciting opportunity for a full-time corporate receptionist to work in a recently refurbished wonderful grade II listed office building. Ideally located between two of the city’s most popular business districts, St Peters Square and Spinningfields, the building is a short walk from St Peters Square Metro link and Manchester Piccadilly.

You will ‘own’ the ground floor reception, taking pride in managing every visitor’s journey, ensuring an exemplary level of customer service is delivered, with the ultimate aim of leaving a lasting impression.

You will liaise with letting agents and prepare the building for viewings, working seamlessly with the teams on the ground to ensure a first-class viewing experience. As companies start to move in you will naturally welcome incoming occupiers, helping to curate a ‘building community’

**Hours** 9.00am - 5.00pm Monday to Friday
(Note - working hours are likely to increase when companies move in)

**Salary** - £25,584 pa

Start - beg April

Key Responsibilities
**_Managing reception_**
- Manage and take ownership of the reception area to ensure the ambiance reflects the clients’ expectations
- Responsible for delivering an exceptional meet and greet service, ensuring a warm, friendly and professional welcome
- Sign in all visitors to the building following appropriate reception processes
- Efficiently manage deliveries including couriers and post

**_The Building_**
- You will support the sales and leasing agents, working collaboratively to promote the Building/Park and vacant office space. You will prepare for viewings or tours by ensuring space is looking pristine and ensure a hospitable welcome to potential occupiers.
- Confidently manage maintenance contractors and ensure building issues are reported and managed to resolution. This will include communication with the Facilities Manager
- Produce a weekly report for key stakeholders

**_Concierge initiatives_**
- Research, develop, manage and promote (when applicable) and deliver a structured events/concierge programme - aimed at delivering a community vibe and offering activities to increase enjoyment during the working day. This may include weekly exercise classes, larger seasonal events and pop-up activity
- You will develop a newsletter (when appropriate) for tenants.

Skills, Knowledge and Expertise
- You have a vibrant personality and a can-do attitude to own and front this high-end reception area
- You must be proficient at delivering a high-end ‘meet and greet’ service, working efficiently and professionally at all times
- You have excellent verbal / written communication skills
- You are Mac/PC literate and proficient in Microsoft Office and related software packages.

**About LAH Property Marketing**
**LAH** provide front of house receptionists for premium commercial properties, working with Landlords, Investors and Property Management Companies. We’ve been established for over 35 years and as an independent, nationwide business, we recognise the importance of everyone who works for us.

**Benefits**:

- Company pension
- Referral programme
- Wellness scheme, including a 24-hour confidential helpline
- Annual company event

About LAH Property Marketing
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.

For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.

**Department**
Front of House
**Employment Type**
Full Time
**Location**
Manchester
**Workplace type**
Onsite
**Compensation**
£25,584 / year

**Salary**: £25,584.00 per year