Head of Department

7 months ago


Swansea, United Kingdom Ninja Warrior UK Full time

**Do you have what it takes to be part of the Ninja Warrior UK management team at Swansea? We are part of the BGL group, a company with over 17 leisure sites across the UK and rapidly expanding. This post has great promotional prospects.**

Do you have management experience with food and beverage focus?

Can you lead a team to deliver outstanding service and maintain 100% compliance?

Are you driven to give customers the very best experience?

If the answer is ‘Yes’ to the above, then we would love to hear from you

**About you**:
Are you someone with an outgoing personality, who loves to interact with customers? Are you energetic, bubbly and a natural at engaging with our Ninja guests?

Have you got previous experience of leading a team and a good understanding of running a commercial kitchen including compliance, food safety, allergens, stock control and COSHH?

Are you flexible with shift patterns and available at weekends and public holidays?

**Key Responsibilities**:
The day to day running of the venue, including opening and closing.

Maintain the highest level of professionalism and customer service ensuring the delivery of all points of our customer promise are being upheld.

Supervision, training and mentoring and training of all staff.

Inventory management and stock control to par levels, GP and stocktake process.

Ensure and oversee the scheduled maintenance and cleaning of equipment including industrial fryers.

To have a fun and positive attitude, promoting high staff morale and an excellent working environment as part of a team.

To aid customers where required, ensuring a professional and helpful attitude.

To assist the General Manager and Management team by completing tasks provided which will include staff training, increasing efficiency, accuracy and standards of service.

**What you will get**:
The opportunity to be part of a dynamic company that puts adventure and leisure at the heart of their business.

Training, support and guidance to give you all the tools you need to progress as a manager in this role and beyond.

**Job Types**: Permanent, Fixed term contract

**Salary**: £9,630.00-£23,402.00 per year

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme

**Experience**:

- Customer service: 2 years (preferred)
- Management: 1 year (preferred)

Work Location: In person



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