Customer Care Coordinator

3 weeks ago


Oxfordshire, United Kingdom Howells Solutions Full time

**Customer Care Coordinator - New Build Housing**

**Newbury**

**£25,000 - £30,000 (DOE) + Holidays + Benefits.**

My Client are a reputable residential new home builder. With a good reputation and a strong work force team, they deliver quality affordable and private houses across the UK.

Currently in need of a Customer Care Coordinator/Customer Service Coordinator. This is a full time position Mon - Fri with standard office hours yet agile working hours.

Key Requirements
- Office /call centre customer service experience
- Accurate data entry skills
- PC Literate, MS Office
- Experience of working in a fast paced environment ideally for a main contractor or housing developer

Key Responsibilities
- Dealing with incoming queries and inputting details onto the in-house system
- Deliver a professional and helpful after sales service to all customers
- Liaising with depts to resolve issues
- Ensure customers are all contacted within company timelines

**Experience working in Construction/Housing is essential. You must understand and have experience with defects / repairs within new homes.**

**Applications


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