Customer Service Administrator
1 month ago
Sabio Recruitment are looking for a Customer Service Administrator to join an independent, well-established business within the construction supply sector, based in Braintree. Our client is looking for an enthusiastic individual with a friendly and hard-working attitude to continue the growth of the business by providing excellent customer service.
This a permanent contract.
**Hours of work**:
Monday to Thursday 08:00-17:30
Friday 08:00-17:00
1 Hour lunch breaks
**Salary**:
Starting at £23,250.00 per annum.
**Customer Service Administrator Key responsibilities**:
- Process orders and quotes
- Contacting potential customers and gathering information to identify customer requirements.
- General administration and data entry tasks.
**You should be able to**:
- Work in a fast-paced, busy Sales Office environment.
- Learn quickly on the job.
- Multi-task.
- Key an assortment of orders and quotes of varying difficulty, quickly and accurately.
- Handle incoming customer calls proficiently.
- Work as part of an industrious team.
- Handle general administration and data entry tasks.
- Upsell and cross-sell our products to customers.
- Maintain a high level of customer service at all times.
- Work towards team and company targets.
**You should have**:
- Excellent attention to detail.
- Excellent customer service skills.
- Good organisational and time management skills.
- Good written and oral communication skills.
- Basic working knowledge of Microsoft Outlook, Excel & Word.
- Excellent telephone manner.
**In return**:
- 28 days holiday (includes English Bank Holidays).
- Christmas shutdown.
- Annual Christmas party and other social events throughout the year.
- Fun and friendly working environment.
- Extensive training and development plan with corresponding salary increases.
- Gifts, competitions and incentives.
**Job Types**: Full-time, Permanent
**Salary**: From £23,250.00 per year
**Benefits**:
- Company events
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Braintree: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
Reference ID: 00CM7CSAD01
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