Transformational Technical Authoring Leader

3 weeks ago


Manchester, United Kingdom Music Tribe Full time

Company Description
**There's a Musician in Every Human Being**
At Music Tribe, we believe that there’s a musician in every human being. Whether you play an instrument or simply enjoy listening to music, for us you are a musician. We are committed to making music accessible to everyone, regardless of your background or identity. Our mission is to bring people together and empower them through the universal language of music. Whether you're a seasoned musician or just a music lover, we welcome you to our Tribe.

**Our People Obsession**

We love people who embody our Values such as kindness, clarity, collaboration, promise delivery, and celebration. Our team is extremely passionate and energetic, always striving to be a positive force for change and placing emphasis on the needs of both our internal and external customers. We remain committed to our goal of sustainability and aim to make a positive impact in everything we do.

**Our Digital Obsession**

We are passionate about harnessing the power of technology to automate manual tasks and streamline operations, freeing up time and energy for more meaningful pursuits. Through hyper automation, artificial intelligence (AI), extended reality (XR), and other cutting-edge digital tools, we are pioneering new ways of working and leading the digital world to the bleeding edge.

Come join us and let's enjoy beautiful music together

**Our Values**
- Be Kind
- Be Clear
- Collaborate
- Deliver to Promise
- Celebrate

**Our Culture**
- Deeply Purpose Driven and Passionate
- Unstoppable Energy Giver and "Positive Troublemaker"
- Truly Customer Obsessed
- Disruptive and Digitally Minded
- Social and Planetary Advocate

**Job Description**:
**Your Contribution**
- Transformational Styleguide, Library and Template Strategy and Implementation
- Transformational Service Delivery Compliance Strategy and Implementation

Additional Information
- Technical Authoring Research
- Style Guide Management
- Library and Template Management
- Service Delivery Compliance Management
- Quality, Time and Cost Management
- Experience in writing manuals, QSGs, Product Documentations
- Develop comprehensive documentation that meets organizational standards
- Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content
- Write user-friendly content that meets the needs of target audience, turning insights into language for user success
- Develop and maintain detailed database of reference materials, including research, usability tests, and design specifications
- Evaluate current content and develop innovative methods for improvement



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