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Transformational Customer Support Leader

4 months ago

Manchester, United Kingdom Music Tribe Commercial MY Sdn. Bhd. Full time
Transformational Customer Support Leader

Manchester, United Kingdom

Job Title, Internal

Full-time

Our Values

Our Culture

Join Turbosound, the vanguard of sound reinforcement, and become a part of our mission to revolutionise the industry with an unwavering commitment to pure audio fidelity. As a Transformational Customer Support Leader, you will spearhead the strategy and implementation of customer support and brand experiences that defy expectations. We seek the passionately purpose-driven, the unstoppable energy givers, and the positive troublemakers who won't settle for anything less than extraordinary. Your customer obsession will drive our disruptive, digitally-minded approach to deliver unparalleled technical support and service experiences. Embrace automation, compliance, and analytics to propel us forward. With a deep-rooted belief in social and planetary advocacy, you'll contribute to our quest for positive change. Be the catalyst for extraordinary customer experiences and join us in reshaping the world of sound.

Qualifications

- Transformational Customer Support and Brand Experience Strategy and Implementation
- Transformational Technical Support and Service Experience Strategy and Implementatio
- Transformational Automation and Compliance Strategy and Implementation
- Transformational Performance and Analytics Strategy and Implementation
- Transformational Cost Efficiency Strategy and Implementation

Additional Information

Our Values
- Be Kind
- Be Clear
- Collaborate
- Deliver to Promise
- Celebrate

Our Culture
-Deeply Purpose Driven and Passionate
- Unstoppable Energy Giver and "Positive Troublemaker"
- Truly Customer Obsessed 
- Disruptive and Digitally Minded
- Social and Planetary Advocate

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