Trainee Care Coordinator

4 weeks ago

Wolverhampton, United Kingdom Wolverhampton Care Services Full time

Are you a positive person? Do you enjoy probem solving as well as facing and overcoming daily challenges? Are you a detail oriented individual, believing in making sure everything is correct and in its proper place?

If the answer to these qustions is yes, then you may be just the person we've been looking for.....

Grace 247 Care is a healthcare staffing provider situated in the heart of Wolverhampton. Providing Care and Support to Vulnerable Adults in their own homes, here at Team Grace we believe in having the right person for the right job; making sure that all of our clients have their Care Staff allocted for work at the approprite times to match the needs of our Care Customers.

Having become established early this year, Grace 247 Wolverhampton has grown massively, both in terms of the amount of staff we have in the community and the amount of service users receiving care from us across the region. The rotas that we have to prepare, as well as all of the logistics and organization surrounding these rotas has become something we need extra support with as we grow further.
- This presents an exciting opportunity within our business for someone to join our team and pilot and define their own role in an exciting and dynamic way. This is a position that is going to come with full training, constant support and more than anything else, scope for growth, development and acheivement. The right person for this role who can show the correct characeristics and abilities will have the chance to go very far indeed within Grace 247 Care; the sky is the limit_

Beginning gently and of course being trained and supported at every stage as every duty is taken on board, the responsibilities of this role will include:
**Rotas: You will be responsible for allocating calls (visits into service users homes) to staff rotas. Ensuring that matters like travel time, potential sickness and overall suitability are taken fully into account.**

**Dealing with new Care Packages: As part of this role, you will learn to liaise with social workers as well as designated family members of Vulnerable Adults. As you receive packages which must be added to our digital care system before the bespoke calls and responsibilitis are then assigned to appropriate workers.**

**On Call: Being responsible for out of hours on call duties, answering the phone should any emergencies occur and arranging appropriate relief. As well as responding to arising staffing needs such as covering emergency sickness with other staff and calling family members or service users themselves to notify them of any changes to rota.**
- This is a role that will certainly challenge the person who undertakes it. It will require patience, it will require resolve, it will require a willingness to learn from established professionals, as well as learning from your own mistakes and being able to overcome them in a positive fashion._

**You do not necesarrily need a background in healthcare to fit this role, perhaps in the past you may have worked in an office based role of a different kind but you have the cross over skills for this? You may have worked in transport or in engineering and manufacturing and so have the abilities to mannuevere people around to cover gaps in scheduling? Perhaps you are yourself a Carer but you feel ready to move into an office and rota management based phase of your career as you progress eventually towards a higher level of Professionlism...**

**Whoever you are and whatever you're looking for, this** is a ground floor opportunity that has within it the chance for the right person to go all the way to the top

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£21,000.00 per year

**Benefits**:

- Flexitime
- Work from home

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Loyalty bonus
- Performance bonus
- Quarterly bonus

Ability to commute/relocate:

- Wolverhampton, WV1 1HT: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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