General Manger

**Role: General manager**

**Location: Gateshead**

**Hours: Full time - 45 hours average - weekend work included.**

**Salary: £35,000 plus bonus (KPI quarterly bonus and additional unlimited N.P Uplift )**

**General Manager Key responsibilities**:

- Day to day management and overall running of the venue.
- Oversea and motivate the team, including rotas, lead the shift brief, monitoring standards and staff delegation.
- Manage the smooth and efficient running of the venue to ensure financial targets are achieved and exceeded
- Mange the budget effectively including stock control, ordering and wastage.
- Maintain a high level of standards across all areas all in line with company standards.
- Manage / develop both front and back of house systems and procedures.
- Ensure that all areas of the building and storerooms are cleaned and maintained in accordance with Company guidelines.
- Ensure equipment is safe, well maintained and functioning effectively.
- Ensure the team complies with all aspects of licensing law, trading standards, food hygiene, health and safety and Company policies.

**Skills and Experience**:

- Minimum of 2 years’ experience in a similar role is essential.
- Experience of supervising kitchen staff or working with Kitchen Management, 2yrs
- Exceptional verbal and written communication skills - the ability to effectively share and communicate in a timely manner.
- Experience with budget management
- Taking accountability for the management of records/files as required
- Strong team leader who enjoys working as part of a supportive Team
- Ability to prioritise daily workload ensure deadlines achieved and issues resolved effectively.
- Demonstrate a high level of attention to detail and accuracy.
- Flexible approach maintained in relation to duties as and when required.
- Someone who can train and elevate the level of other staff members.
- Passion for coffee, food and customer service with previous experience in a similar role.
- Right to work in the UK
- Committed to delivering exceptional customer service.
- Basic Food hygiene certificate

**Job Types**: Full-time, Permanent

**Salary**: Up to £35,000.00 per year

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Health & wellbeing programme
- Housing allowance
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Gateshead: reliably commute or plan to relocate before starting work (required)

Work Location: In person