Client Service Advisor

4 weeks ago

Wolverhampton, United Kingdom Tironem Staffing Limited Full time

We are seeking a client advisor in the Bloxwich area

**Role Responsibility**

Our Client Services Team must be enthusiastic, knowledgeable, and focused on supporting our Clients with a wide range of queries. They must know how to ask the right questions and always strive to deliver solutions and flexibility. Our team must have a passion for delighting Clients with excellent customer service as standard.

Other responsibilities will include;
- Being the first contact point for a number of existing Clients with the aim of solving queries/questions within SLA
- Building relationships with your clients to gain a full understanding of how they work and how to resolve challenges that may arise from order creation to completion
- Being attentive to your accounts needs and ensuring you provide quick updates/responses to requests in full
- Site visits to Clients when appropriate
- Serve as a lead point for any Client queries
- Resolve any issues in a timely manner and within company policy
- Weekly contact your dedicated base
- Support monthly/quarterly KPI driven reviews
- Develop rapport with key accounts and internal/external stakeholders
- Grow revenue through organic growth
- Solid experience of using MS Excel/Word
- Ability to work as part of a team and independently
- Excellent listening skills
- Strong verbal and written communication skills
- A forward-thinking mentality always putting the Client/Customer first
- General day to day CS admin (reviewing outstanding orders, held orders, weights/dims etc)

**Working Hours**

Working hours vary and our Client Services team currently operate between 08:30 - 18:00, Monday to Friday

Previous experience of working in a Client/Customer support function and want to spend your day helping people.

We also need you to be enthusiastic, friendly, a collaborator with a passion for doing the right thing as well as being able to work individually on tasks where required.

**Essential Attributes**

You must be self-motivated, able to work on your own initiative and determined to achieve high standard for our Clients.

A confident approach to challenging situations is essential.

Confident presenting to a senior audience if required.

**Package Description**
- Basic annual salary of £24k
- 20 days’ holiday plus Bank Holidays
- Opportunities for development and progression
- Free on-site parking
- Department competitions (including Employee of the Month)

**Job Type**: Permanent

Pay: £24,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

  • Internal Sales Advisor

    2 weeks ago

    Wolverhampton, United Kingdom Client Full time

    Internal Sales Advisor £25,000 - £30,000 + Progression + Holiday + Training Wolverhampton- On site Are you someone who has good experience within an internal sales or customer service position and wants to join an international business? On offer is a rare opportunity to work for a world leader in remanufacturing solutions for light - heavy duty...

  • Service Advisor

    16 hours ago

    Wolverhampton, United Kingdom Perfect Placement Uk Ltd Full time

    **Service Advisor in Wolverhampton.** Are you an experienced Service Advisor in Wolverhampton? Are you looking for a new role as a Service Advisor in Wolverhampton? Working as part of a team you will be responsible for booking in Vehicles for scheduled maintenance and services as well as repair and warranty work. You will be expected to sell Service Plans,...

  • Service Advisor

    2 months ago

    Wolverhampton, United Kingdom Perfect Placement Uk Ltd Full time

    **Service Advisor inWolverhampton.** Are you an experienced Service Advisor in Wolverhampton? Are you looking for a new role as a Service Advisor in Wolverhampton? Working as part of a team you will be responsible for booking in Vehicles for scheduled maintenance and services as well as repair and warranty work. You will be expected to sell Service Plans,...

  • Service Advisor

    5 days ago

    Wolverhampton, United Kingdom Autotech Recruit Full time

    **JOB DETAILS****: - APPLY NOW Service Advisor LOCATION // Wolverhampton COUNTY // West Midlands JOB REF // ATR_29079 rate // £17 - £21 per hour TYPE // Contract Contract Service Advisor Position Available! - Are you an experienced Service Advisor looking for flexible contract opportunities? Autotech Recruit is currently hiring contract Service...

  • Service Advisor

    2 weeks ago

    Wolverhampton, United Kingdom KPI People Full time

    **Service Advisor - Wolverhampton -** **Basic Salary - £24,000 -** **OTE - £30,000 -** **Great Benefits Package - Temporary & Permanent Roles Available -** Our client, a busy franchised car dealership, in Wolverhampton has the requirement for a Service Advisor to join their successful Aftersales team. - **There are Temporary, Temp to Perm and Permanent...

  • Service Advisor

    2 days ago

    Wolverhampton, United Kingdom Automotive Recruitment Consultants Full time

    **Service Advisor - Wolverhampton**: **Our Client has asked us to look for a Service Advisor for a big brand site in Wolverhampton** Reporting to the Service Manager you will be responsible as part of an experienced team for the smooth running of the Service Department. The Service Advisors role consists of first class customer/people handling skills, a...

  • Service Advisor

    1 month ago

    Wolverhampton, United Kingdom Concept Technical Resources Full time

    Service Advisor Permanent Wolverhampton Hours of Work : Monday to Friday 08.00am till 6.00pm and 1 x Saturday morning every 4 weeks, 8.00am till 1.00pm. Company Benefits :Salary of £23,218 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing...

  • Temporary Service Advisor

    2 weeks ago

    Wolverhampton, United Kingdom KPI People Full time

    **Temporary Service Advisor - Wolverhampton -** **Salary - £14 - £15 per hour - Monday to Friday ONLY -** **Weekly Pay -** Our client, a busy franchised car dealership, in Wolverhampton has the requirement for a Temporary Service Advisor to join their successful Aftersales team. **Responsibilities** As a Temporary Service Advisor your responsibilities will...

  • Service Advisor

    2 months ago

    Wolverhampton, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £24,000 OTE - £32,000 Working Hours - Monday - Friday 08:00 - 18:00 + 1 in 3 Saturdays Location - Wolverhampton Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take Service...

  • Customer Service Advisor

    3 weeks ago

    Wolverhampton, United Kingdom Page Personnel Secretarial & Business Support Full time

    As a Customer Service Advisor you will be responsible for providing front-line service. You will respond to queries and requests while providing excellent customer service. **Client Details** **My client is one of the UK's leading pension funds. They specialise in providing a customer - focused, cost - effective quality service in delivering pensions for...

  • Customer Service Advisor

    4 weeks ago

    Wolverhampton, United Kingdom Page Personnel Secretarial & Business Support Full time

    As a Customer Service Advisor you will be responsible for providing front-line service. You will respond to queries and requests while providing excellent customer service. **Client Details** **My client is one of the UK's leading pension funds. They specialise in providing a customer - focused, cost - effective quality service in delivering pensions for...

  • Service Advisor

    1 month ago

    Wolverhampton, United Kingdom Stratstone Porsche Full time

    **Service Advisor** **Stratstone Porsche Wolverhampton** **Salary of £23,218 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    1 week ago

    Wolverhampton, United Kingdom Stratstone Porsche Full time

    **Service Advisor** **Stratstone Porsche Wolverhampton** **Salary of £23,218 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    2 months ago

    Wolverhampton, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Vauxhall Wolverhmapton** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    1 month ago

    Wolverhampton, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Vauxhall Wolverhampton** **Salary of £24,462 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    2 weeks ago

    Wolverhampton, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Vauxhall Wolverhampton** **Salary of £24,462 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    1 month ago

    Wolverhampton, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone Porsche Wolverhampton** **Competitive Salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    2 months ago

    Wolverhampton, United Kingdom Stratstone Porsche Full time

    **Service Advisor** **Stratstone Porsche Wolverhampton** **Salary of £23,218 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    1 week ago

    Wolverhampton, United Kingdom Evans Halshaw Vauxhall Full time

    **Service Advisor** **Evans Halshaw Vauxhall Wolverhampton** **Salary of £24,462 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    3 days ago

    Wolverhampton, United Kingdom Stratstone Porsche Full time

    **Service Advisor** **Stratstone Porsche Wolverhampton** **Competitive Salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...