Domestic Assistant

7 months ago


Cheltenham, United Kingdom Thirlestaine Park Care Home Full time

To ensure that all areas of the Home are clean, tidy and presentable at all times creating, a positive and safe environment for Resident’s and staff.

**Key Duties and Responsibilities**:
**Care Hygiene Standards**
- Protect all Resident’s from abuse and report any concerns as per company policies and procedures
- Clean the Home as per cleaning schedule policy and ensure that the necessary documentation is completed as required
- Ensure all surfaces and floor coverings are kept clean and odour free
- Respect and follow Resident’s wishes with regards to positioning of personal possessions within their room ensuring that due regard to Health and Safety is given
- Keep utility and storage rooms in a clean and orderly condition.

**Customer Care**
- Greet all visitors and answer the telephone in a friendly, courteous and efficient manner and promote positively at all times Porthaven Care Homes and your Home in particular, in the local community
- Show courtesy and respect to Resident’s at all times to ensure that they enjoy the highest quality of life, respect the confidentiality of the Resident’s and their families at all times and involve families and friends in the Resident’s care and develop their trust
- Communicate effectively with Resident’s, their relatives, friends and other staff and external visitors to the home and deal sensitively with their concerns
- Protect all Resident’s from abuse and report any concerns as per Company Policies and procedures
- Keep personal knowledge and job skills up to date to ensure that Resident’s receive the best possible standards of care and service.

**Health and Safety**
- Carry out all duties in a safe manner having regard to Health and Safety and welfare of self, staff Resident’s and other persons within Porthaven Care Homes
- Ensure that you have read and understood, and at all times comply with, all relevant company policies and procedures and all relevant statutory responsibilities including fire arrangements, Health and safety issues including moving and handling, COSHH regulations, maintaining records diligently and accurately as required
- When using or storing any equipment ensure a safe environment is maintained at all times for everyone. Report any defects to either the Home Manager or the Maintenance Technician via the prescribed methods and withdraw faulty equipment from use immediately
- Ensure that use, storage and disposal of all solutions and chemicals is in accordance with the companies policies and procedures and COSHH procedures and that the relevant personal protection equipment is utilised via the prescribed guidelines.

**Generic Core Duties**
- Positively promote the Home through personal conduct both within and outside working hours
- Attend and participate where required in training sessions and staff meetings
- Maintain good working relationships with all colleagues at all times
- Undertake any other reasonable task requested by your Home Manager which is within your area of competence.

**Job Types**: Full-time, Permanent

**Salary**: £10.50 per hour

Schedule:

- Day shift
- Weekend availability

Work Location: One location


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