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1st Line Service Desk Engineer X2
4 months ago
Do you have customer service desk experience, and are you seeking a new job in Portishead? Deerfoot IT Recruitment is helping a collaborative company recruit a 1st Line Service Desk Engineer, and the role comes with a salary of up to £28k p/a.
If you were already in this 1st Line Service Desk Engineer role, here are some of the areas you would have been working in this week:
- Providing excellent customer service, providing advice, guidance and technical support within SLA and business KPI's
- Development and continuous improvement of our client' managed services and proactively assisting with recommendations to increase customer satisfaction
- Proactive engagement with the IT Manager to assist, promote and identify the correct solutions for the customer
- Autonomous self-starter, able to acquire new knowledge and skills quickly
- Confident and professional with excellent interpersonal, communication and presentation skills
- Customer and stakeholder focused in a busy work environment
- Methodical, accurate, analytical and attention to detail
In return for your dedication, collaboration and commitment, you will receive a generous salary and benefits package and join a welcoming and inclusive culture.
Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere withoutyour authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency in relation to this vacancy. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation(1070906). Deerfoot is also climate positive in partnership with Ecology.
