HR Assistant

3 weeks ago

Bristol, United Kingdom DAC Beachcroft Full time

Job Introduction
**DACBeachcroft **has an exciting opportunity for a personable and experienced person to join our HR Service Desk** **team as a **HR Assistant** on a **12 month fixed-term contract**. This role would best suit someone with a flair for customer service, who has a can do attitude and is looking for variety in their day to day. The role is full-time, and follows a hybrid working pattern based out of our centrally located Bristol office.

Reporting into the HR Service Desk Team Leader, the HR Assistant will join a team of 5 other assistants, and help ensure the HR Service Desk continues to run smoothly and efficiently, as an integral part of the DACBeachcroft. Acting as a key point of contact for all HR related queries, the HR Service Desk covers everything from new starter inductions and onboarding to leaver processes, to training and a variety of other HR processes.

Main Responsibilities
- Collaborate as part of a team of HR Assistants, using the systems in place to manage and respond to enquiries raised by colleagues and managers within the firm.
- Assist with the onboarding of new starters including completion of new starter paperwork and required proof of right to work documentation. Collating new starter information, signed contracts and ensuring all colleague information is received in a timely manner.
- Support with all aspects of the colleague lifecycle and processing changes
- Act as a central point of contact for colleague queries, ensuring advice and guidance given and any process steps taken are accurate, timely and in line with policy, procedures and process documentation
- Generate HR correspondence to support HR processes
- Undertake administrative activity in support of core HR processes e.g. induction, recruitment, training, probation, maternity, leaver processes
- Ensure that HR systems are updated and executed accurately in time for monthly payroll
- Accurate maintenance of electronic HR files
- Document and maintain HR processes and other collateral
- Maintaining absence records (holiday, sickness, unpaid leave), escalating issues as appropriate
- Assist HR advisors from specialist areas with core HR concepts and process
- Develop long-lasting working relationships with the other HR teams - ER, Reward, Recruitment, L&D and HR Business Partners
- Accurate and timely processing of requests in accordance with agreed SLAs
- Proactively identify and contribute to enhancements to processes in order to improve team efficiency
- Participate in a learning and continuous improvement culture, sharing and retaining knowledge
- Handling confidential information in line with the firms data security protocols
- Supporting the wider HR team with ad hoc project work
- Communicate effectively with the business to provide a professional and high quality service provision
- Previous HR/Recruitment administration experience is desirable, ideally within a service delivery and team environment
- A client service-focused approach with an excellent eye for detail and a concern for quality and accuracy
- Experience in delivering outstanding customer service
- Team oriented and collaborative with a flexible, can do attitude
- The ability to multitask and prioritise a full workload under pressure and the capability to work on own initiative
- Must have excellent IT literacy skills, particularly in Microsoft packages including Outlook, Excel and Word
- Experience of operational HR/Recruitment systems is desirable
- CIPD qualified, or working towards qualification is desirable but not essential

About The Company
We are a leading international legal business with over 2,900 colleagues and a diverse range of capabilities. We have 11 offices in the UK as well as offices in Dublin, Madrid, Paris, Milan, Rome, Singapore, Argentina Chile, Colombia, Mexico and Miami. We also have associations/alliances with firms in Malaysia, Brazil, Peru, Central America, the USA, Australia and Germany.

We are a broad-based commercial firm with a strong heritage in insurance, health and real estate. This is complemented by a fast-growing Business Advisory capability. We represent a wide range of clients, ranging from household names to government departments and NHS bodies. We act for all of the UK’s top-ten insurers, we are market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK’s top-12 housebuilders.

We have an impressive legal pedigree, with 142 Chambers UK 2021 practice area and individual lawyer rankings. In Legal 500 UK 2021, the firm received a top tier ranking for 37 of its practice areas, and 58 DACB lawyers were singled out in the ‘Leading Individual' rankings.

Our successes have been recognised by the legal industry and the markets in which we operate. These accolades include two top prizes in the ‘Excellence in Business Development’ and ‘Excellence in Technology & Innovation’

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