Information Advisor

2 weeks ago


Plymouth, United Kingdom Plymouth Marjon University Full time

**Information Advisor**

**1.0 FTE, 35 hours per week, 52 weeks per year**

**Grade 4, £21,630.00 - £23,144.00**

**Who we’re looking for**:
A full-time information paraprofessional with strong customer service skills and experience of information or records management to join our busy Library team. This role requires someone who can commit to a specific weekly working pattern:

- **Monday, Thursday, Friday - 09:00 - 17:00 on campus**:

- **Tuesday - 10:00 - 18:00 on campus**:

- **Wednesday - 09:00 - 17:00 flexible location**

Occasional amendments to this work pattern as well as weekend working are possible but will be agreed in advance with your line manager.

**What you’d be doing**:

- Providing exceptional customer service to our Library users as a part of the Library Enquiries team
- Facilitating access for our users to a wide range of resources held physically, electronically and in the wider information environment
- Supporting your colleagues in the delivery of a comprehensive learning resources service including the acquisition of new resources and the continued development of user services
- Ensuring our students have access to our services and study spaces, as well as assistance throughout the year to aid them in becoming independent, confident Library users
- Providing resilience to the Reading List and Liaison service so that academic staff are appropriately supported in their learning and teaching endeavours
- Supporting the University Archivist in ongoing projects and administration tasks

**You’ll need to enjoy**:

- Working with customers from diverse backgrounds and levels of information literacy
- A variety of roles and responsibilities that you can confidently carry out with little supervision
- Engaging with your colleagues and working as part of a team to ensure student success
- Working in a busy environment that is constantly developing and improving

**Where you’ll work**:
Plymouth Marjon University is a small University with our students at the heart of everything we do. You’ll be based in the Library on our green campus in the north of Plymouth.

**Closing date: Sunday 05 February 2023**

**Interview date: Friday 17 February 2023**

**PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.**

It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

**Salary**: £21,630.00-£23,144.00 per year

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Plymouth, PL6 8BH

Application deadline: 05/02/2023


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