Assessment Officer

**The successful applicant will**:

- Have the **ability to recognise, highlight and manage risks**.
- **Possess effective communication skills** to respond to queries from internal and external stakeholders, including customer services staff, registrants, members of the public and witnesses; managing issues directly, empathetically and, where appropriate, escalating the issue.
- **Be an active team player** and **demonstrate behaviours of helping colleagues**, sharing information, and solving process issues.
- Take a **pro-active approach** to improving processes, with the tenacity to make sure that assessments are delivered with the **best customer experience in mind.**:

- Have an **unwavering commitment to equality, diversity and inclusion**.

**Benefits when joining our team**:
In return for their commitment and enthusiasm, applicants can expect a rewarding and challenging work environment, **good work-life balance and workload** **plus an excellent benefits package **that includes:

- **30 days holiday** (plus bank holidays) with the option to buy an additional 5 days.
- **A choice between two pension providers**: NHS pension scheme or Standard Life.
- **Flexible working arrangements** including reduced hours and home working.
- **Career breaks and sabbaticals**.
- **Private medical insurance, life assurance, season ticket loan, bike loan** and many more.

**Follow this link to see our benefits guide** [PDF 233 KB]

**About the GPhC**:
We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. It’s our role to make sure people receive safe and effective pharmacy care and have trust in pharmacy.

Our organisation has a long-term vision and **a desire for highly skilled and specialist staff**. We are committed to **providing workforce learning and development opportunities**.

Following the Covid-19 pandemic, we have adopted a hybrid working approach, which combines office and home working. Staff are predominantly home-based and office attendance depends on the nature of the role and the requirements of the team.

**We are proud of our diverse and inclusive culture** and are committed to holding ourselves to the same standards we expect of others.

Follow this link to **see our privacy policy** and understand how we collect, use and share your personal data during our recruitment process.