Sales Advisor

Are you a Customer Service or Sales Advisor looking for a new challenge?

We are looking for a Sales Advisor to join our Heating Services team based in our Larbert Office. This is a permanent full-time position, working 37.5 hours a week Monday - Friday.

As a Customer Sales Advisor for Certas Energy you’ll have access to:

- Competitive rates of pay
- Commission (Potential OTE of £500 per month additional to basic salary)
- Brand discounts through Certas group scheme
- Buy, Sell, Carry Holiday scheme
- Life assurance scheme
- Pension scheme
- Hybrid working 3 days in the office/2 days at home

In a vital role to the success of the Heating Services team at Certas Energy, you will provide the optimum level of customer service to our domestic customers by supporting the sales teams and being the primary interface for all customer queries and complaints relating to tank installations, maximising customer retention and tank sale opportunities.

We’re looking for:

- Previous contact centre experience would be desirable
- Self-Motivated with drive for results
- Self-confidence and excellent interpersonal skills
- Ability to work with autonomy
- Ability to handle customer objections
- Resilient, persistent and tenacious

**Company Information**

Certas Energy is the leading independent distributor of fuels and lubricants in the UK. With a national network of over 130 depots, over 900 tankers, more than 800 retail forecourts, fuel cards usable at over 2,000 sites, it is our 2,300 colleagues who keep our business moving each day.

Our team is an essential part of the robust infrastructure that consistently and dependably delivers billions of litres of high-quality fuel and associated services to homes and businesses all over the UK each year.

We’re proud of our range of innovative fuel supply and management services and are committed to provide industry leading solutions in liquid fuels, as the worlds energy mix evolves towards a zero emissions future. From the option to offset carbon emissions with each fuel order, to providing cleaner burning fuels that lower harmful emission of PM and NOx, Certas Energy strive to make our energy expertise count for all of our customers.

We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development and talent nurture, means that we can support our colleagues to grow and thrive within a fast paced working environment. This is fundamental to good business performance, and integral to our long-term business success.

**_ Certas Energy Ltd is an Equal Opportunities Employer_