Receptionist and Animal Care Assistant

5 months ago


Chester, United Kingdom Barnhouse Veterinary Surgery Full time

We are a small animal Veterinary practice based in Chester and one of the few left who are still independently owned, which makes us stand out from the crowd we think. We have a fabulous opportunity for an enthusiastic and confident Receptionist to come and join our lovely team of qualified/trainee nurses, 3 vets and full support staff.

The practice is well established and busy and would be ideal for someone with excellent Customer Service and interpersonal skills, who is proud to provide the very best treatment and care to our clients and patients. Each day will be interesting and varied and you will be fully supported along the way by our team.

You must be available to work every other weekend (4 hours on the Saturday).

Duties Include (but are not limited to);
- Open up and closing down of the surgery
- Reception duties - including answering phones, making appointments, taking payments, checking in clients and dealing with queries
- Booking in operations
- Taking orders for medication and food orders
- Sending Booster Recalls to clients
- Administration of Pet discount scheme & GDPR
- Aged debtors
- Relaying complex messages from clients to members of staff
- Cashing up and balancing monies
- Stock control and placing stock orders
- Completion of any admin,paperwork and filing
- Sending Thank you cards and Welcome packs etc to clients
- Arranging food and medication deliveries, pet collection.
- Holiday and sickness cover
- Animal Handling & animal husbandry, cleaning and stocking of the surgery

This is not an exhaustive list of all the duties, there may be additional duties depending on business demands.

**Job Types**: Full Time, Permanent

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £10.42-£10.75 per hour

**Benefits**:

- Additional leave
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability

**Education**:

- A-Level or equivalent (required)

**Experience**:

- Animal handling in a Veterinary Surgery: 2 years (required)
- Reception & Customer Service: 2 years (required)

Work Location: In person



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