Sales Controller

4 months ago

Bletchley, United Kingdom SuperBike Factory Full time

**Company background**

With our industry-leading preparation facilities at our operational hubs in Cheshire, Donington Park, and West Yorkshire, we can offer customers a used motorbike with total peace of mind in terms of its quality. This is supported by our Excellent Trustpilot rating.

SuperBike Factory has grown significantly in recent years, underpinned by significant investment in the business with the development of the largest production facilities in Europe, the opening of our retail site at the iconic Donington Park race circuit, and additional direct-to-consumer showroom facilities around the UK.

With over 300 colleagues, we recognise that people are at the heart of what SuperBike Factory do, hence we offer industry-leading benefits packages, apprenticeship schemes, and an opportunity to succeed and develop in a fast-moving and fun business.

This is an exciting time to join the organisation at the start of a transformational period of growth.

You don't have to love motorbikes to work here, although many of our team have turned their passion into their career

**Responsibilities**:

- Support the Sales Manager in managing a small team of Sales Executives
- Manage lead conversion through strong enquiry management
- Call monitoring
- Support the sales team in converting physical and electronic enquiries into sales through good enquiry management and memorable experiences during every interaction
- Proactive involvement in price negotiation where applicable
- Support in ensuring the training, development and wellbeing of the team is being met
- Assist in the recruitment and induction of new team members where required
- Regular sales reporting and forecasting to be completed accurately and to specific deadlines
- Maintain showroom standards including bike display, point of sale, customer journey and site cleanliness

**Essential Experience**:

- Working in a busy sales environment.
- Proven experience working to, and exceeding targets.
- Telesales/F2F sales.
- Team working.
- Supervising a team

**Desirable Experience**:

- Motorcycle knowledge would be advantageous, whether that be your hobby or career.
- Experience within a B2C environment.

**Key Attributes**:

- The ability to build strong working relationships with your customers, Superbike Factory places customer interests at the heart of the business.
- A passion for delivering outstanding customer service.
- Sales focused.
- Drive to achieve your goals and the goals of the business.

Hours - 40 hours per week
Days - 5 over 7 on a rota

**Benefits**
- Netflix Membership - The Dining Group Discount Card - Gymflex Benefit - Group Life Assurance 4 x salary - 15% Staff Discount on Accessories - Staff Discounts on SBF Bikes - Salary Sacrifice Pension Scheme - Cycle to Work Scheme - Health Care + Wellbeing Benefits - Bereavement counselling, - Critical illness support - Legal support - Cancer Support - Fitness plans and nutrition advice - Physiotherapy +Mental Health Consultation - 24/7 Employee Doctor Help Line

NB. Employment credit searches will not affect your credit rating.

We’re an equal-opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity, or disability status.

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