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Linen Porter

3 months ago

Birmingham, United Kingdom Genting Full time

**Linen Porter - 40 hours per week**:
**Salary**: £23,028.60 per annum

Department: Housekeeping

Location: Birmingham

Published: 05 Mar 2024

Brand: Resorts World Birmingham

Closing Date: 15/04/2024

Resorts World is a leisure destination owned by Genting UK Ltd. Genting owns and operates many exciting brands within the centre, including Resorts World Casino, Santai Spa, Genting Hotel, Sky Bar & Restaurant, Vortex Gaming family arcade, The World Bar, The Sports Bar and a thriving meeting and events business. Located opposite the Resorts World Arena and the NEC, Resorts World is part of a busy campus that attracts millions of consumers every year to a diverse range of concerts, exhibitions and events. A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment.

A fantastic opportunity has arisen within our Housekeeping department at the Genting Hotel. We are looking for a full-time Linen Porter to join our team. This will be a 40 hour per week contract, working 5 out of 7 days across a variety of shifts.

Key Duties and Responsibilities:

- Ensuring the supply of linen to the hotel is maintained in accordance with set par stocks.
- Counting all clean linen and maintaining a clean & tidy department.
- Reporting any damaged or missing items to the Floor Supervisor.
- Carrying out guest requests such as extra beds, pillows or bathroom supplies.
- Maintains compliance with all Health and Safety requirements.
- Maintaining all equipment and work areas, including key security.

Skills and Experience Required:

- Has a passion for cleanliness, high standards and has attention to detail.
- Proactive can do attitude.
- Ability to deliver warmth, charm and hospitality in every aspect of the role.
- Real pride and passion for what you do.
- Be able to adopt a positive and flexible attitude to changing priorities and procedures, including changes to shifts/rotas.
- Must have the ability to work under pressure & meet deadlines.

**What is a Genting Employee?**:
At Genting it’s important that we find and keep the best people that can do the job. However, although finding the right skills and experience for the job is vital, it is just as important that our new team members are able to behave in the way that we expect of all our employees and that they live and breathe our values.

So what are we looking for I hear you ask? If you feel you tick the below boxes then we would like to hear from you
- Are enthused about working for Genting, and strongly believe in our values
- Demonstrate a positive, can-do attitude
- Have outstanding customer service skills
- Are friendly, helpful and supportive towards all team members
- Take pride in their appearance
- Reliable and hard working
- Are flexible to fit in with our 24 hour business
- Bring some personality and fun to the workplace

**What we offer**:

- Online Discount portal
- A range of “flexible benefits”* you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
- Life Cover
- Numerous discounts across Resorts World Birmingham and the NEC Campus
- Discounts across the wider Genting UK brand
- Discounted on-site gym membership
- Discounted bus and rail passes with National Express
- Pension
- Uniform provided
- Employee Assistance Programme
- Free on-site parking
- Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex.

As we love to have fun, we run a number of Company funded engagement events for our people to get involved in each year.

We also continually looks at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy.