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Merchandising Admin Assistant

3 months ago

Guildford, United Kingdom Otiumberg Ltd Full time

As the Merchandising & Ecommerce Assistant you are a vital member of the team responsible for managing all the stock and product info, placing orders with suppliers and ensuring timely delivery, keeping all systems up to date with the correct Info and making sure each product has the maximum opportunity to sell.

You will be the key point of contact for all things Wholesale.

You will be directly involved in helping the business plan for future product development and overall business strategy. The role is full time, working in our London Bridge office

**Role Responsibilities**

**Merchandising**
- Daily, weekly & ad hoc sales reporting
- Monitor & update critical path via constant communication with our suppliers
- Place orders and ensure on time delivery or manage delays when required
- Set up and maintenance of all product information in several systems and spreadsheets, ensuring they always show the most up to date information
- Contribute to analysis and reporting with the Head of Commercial to review product, sales, stock levels, margin & profitability
- Work with Operations Assistant to plan and manage stocktakes
- Liaising with Suppliers and Operations Team to ensure a smooth-running supply chain
- Regular communication with all members of the team on new product launches, stock management and sales performance
- Planning for new product launches, ensuring stock is delivered in line with the Marketing Calendar
- Become an expert on our Merchandising system - Cin7
- Work with the Operations Assistant to organise wear testing of new designs
- Place Made-To-Order and Personalised Items with the suppliers
- Management of pricing, promotions and markdowns

**Wholesale**
- Being first point of contact for all Wholesale accounts. Liaising on orders, pricing, deliveries, Invoicing and sales analysis & reporting
- Sending photography and product details to wholesale partners
- Regular Wholesale sales analysis to monitor performance. Suggest replenishment orders and RTVs with key accounts when required
- Creation of Wholesale line sheets
- Set up new accounts on various systems
- Store visits

**Ecommerce**
- Responsible for creating and maintaining all products on the website
- Re-merchandising all Category pages as required to ensure a commercial selection that is visually pleasing
- Management of photography for online use
- Assist with Digital Marketing admin on Facebook, Google Ads & Pinterest platforms
- Ad hoc website admin as required to improve customer journey, conversions and SEO

**Ad Hoc**
- Cover Customer Service during holidays and peak sales periods
- Assist Operations Assistant as required
- Plan required resources during peak sales & wholesale periods
- Identify areas of improvements and review, develop and implement new administrative procedures
- Assisting with any other ad hoc admin required by the business
- Communicate any Issues to the wider team

**Required Skills**:

- An Interest In numbers, trends and an analytical thinker
- Strong attention to detail and ability to work efficiently and re-prioritise as necessary
- Strong written & verbal communication skills
- Strong IT skills and confident with learning new systems
- Highly organised but adaptable to change
- Enthusiasm to do a good job

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£24,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Employee discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- 30 Great Guildford Street: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Please confirm you are happy to submit your CV and a cover letter

Work Location: One location