Housing & Homelessness - Reviews Team Leader

5 months ago

London, United Kingdom tower Hamlets Full time

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**Housing & Homelessness - Reviews Team Leader**:
**Housing & Homelessness - **Reviews Team Leader**
**About us**

Tower Hamlets is one of London’s most diverse, vibrant boroughs. It’s a melting pot of creativity, enterprise and cultural life that brings the best of London together in just eight square miles. It’s also a borough of contrasts, and as a Council, we know that Tower Hamlets is on a vital journey of improvement. There are tough challenges we need to tackle, but with that comes a unique opportunity to make a real impact. We’re changing - rapidly. This is a place where people make things happen. Where everyone works together with zeal, passion and pride. As an employer, we can offer a generous annual leave package, competitive pension and flexible working.

For more information why join Tower Hamlets, please visit:
Staff benefits (towerhamlets.gov.uk)

**About the role**

As part of the Council’s major new Homelessness Transformation Programme, this is an exciting new role in which you will coordinate and supervise the work of 2 Reviews officers. You will also be managing a portfolio of review cases. You will ensure that the team provide high-quality and legally compliant processing of all review requests, issuing decisions within required timescale. You will allocate casework to team members and ensure that all workloads are managed in order to deliver optimum efficiency and meet the team’s targets.

You will have good leadership skills and experience of managing a team in a public sector organisation. Confident and experienced, you will be comfortable managing a team working under high demand, ensuring staff remain motivated and equipped with relevant expertise. You will possess in-depth knowledge of housing and homelessness legislation as well as related laws and case law.

**Additional Details**

Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.

Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.

We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.

**Files**: Reviews-Team-Leader-JD-&-PS.pdf

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