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Receptionist/team Clerk

3 months ago


Gosport, United Kingdom Southern Health NHS Foundation Trust Full time

**Job summary**

We are looking for a friendly, enthusiastic, and motivated person who enjoys being part of a team. This is an opportunity to join the Fareham and Gosport Older Persons Community Mental Health Team as a Team Clerk/Receptionist at Aerodrome House in Gosport.

You will be the first point of contact for our patients and any visitors. You will be responsible for:

- Managing calendars and clinic/meeting rooms
- Day-to-day administration tasks such as scanning and filing
- Making and receiving telephone calls
- Document management
- All other administrative duties as required by the service
- If required support other OPMH teams with administrative duties

We are looking for someone who:

- Likes to be busy
- Works well in a team and can communicate well with staff and members of the public
- Uses their own initiative
- Prioritise their work in order to meet deadlines
- Have a customer focused approach

**Main duties, tasks & skills required**

To be part of a team to provide comprehensive, professional and efficient administrative support to the Fareham & Gosport Community Mental Health Team (CMHT). Maintaining an effective and efficient delivery of our Older Persons Mental Health Services, including administrative duties for the Consultants, Clinical Staff, Team Leaders and Service Users within the Community Mental Health Team.

**About us**

Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.

As a Trust, our footprint spans more than 200 sites across Hampshire, wholeheartedly committed to providing the best possible healthcare, reaching a range of diverse communities.
- We function as a unified team, placing patients and staff at the forefront of all our endeavours.
- Our 7,000+ workforce is skilled and diverse, with a deep commitment to ongoing staff development. We offer customised training, leadership pathways, and a plethora of career opportunities.
- We respect and listen to your thoughts, ideas, and concerns via well-established network of staff groups to increase awareness and appreciation of equality, diversity, and inclusion.

Building on all this, we are currently working closely with other local NHS Trusts to integrate all our collective community, mental health, and learning disability services across Hampshire and Isle of Wight. Our new organisation is set to launch in April 2024 and will incorporate Southern Health, Solent, Isle of Wight and Sussex Partnership Trusts.

While the new Trust will be substantially bigger, it will continue to cater to the unique needs of different communities, streamlining services and making healthcare across the county more accessible.

Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.
- To be the first point of contact for patients and visitors.
- To take telephone calls and direct them accordingly or take messages and contact clinical staff as required.
- To support with building entry fobs for new starters in the team.
- Ensuring all administrative processes including the handling of patient medical records, electronic systems and filing systems within the team are adhered to at all times.
- To support with typing for the team as directed by the Team Leads, Managers within CMHT.

**Essential Qualifications**
- Good standard of general education
- Excellent standard of written and oral English (good GCSE passes)
- Proficient in typing

**Job Types**: Full-time, Permanent

Pay: £22,383.00 per year

**Benefits**:

- Bereavement leave
- Company pension
- Cycle to work scheme
- Free flu jabs
- Free parking
- On-site parking
- Sick pay

Work Location: In person

Application deadline: 07/05/2024
Reference ID: 348-PSE-4605