Medical Secretary

6 months ago

Bristol, United Kingdom Mendip Vale Medical Group Full time

Mendip Vale Medical Group are looking to recruit further Medical Secretary to our join our exisitng Coniston team.

Working as part of a team the post-holder will assist the clinical team with the processing of patient referrals so as they can access the appropriate service or healthcare professional in a courteous, efficient and effective way. Managing the expectations of patients, their carers or guardians, providing a high standard of patient focused service. The post-holder will pro-actively communicate relevant information between patients and their healthcare professional.

The Secretary will develop good working relationships with:

- Patients
- GP, nurses and other surgery staff

**Key Responsibilities**:

- To support the clinical team in the delivery of safe and efficient responses to patient requirements.
- Typing and processing of referrals, dealing with queries in person, by telephone and electronically.
- Arranging of relevant appointments.
- Checking for tasks, completing where possible and passing other tasks to relevant person
- Control all patient files and related admin to required quality standards and in line with information governance and DPA regulations
- Maintain accurate records

**Other Responsibilities**:

- To understand performance targets and KPIs and proactively work with team to resolve any issues
- To support practice developments and change e.g. changed to service, policies, structure etc.
- To undertake any other duties commensurate with the post holder’s role as agreed with the management team.
- Attending training and events organised by the Surgery or other agencies, where appropriate.

**Communication**
- Adapt communication style and content to reflect the type of interaction.
- Ability to receive sensitive or contentious information and process appropriately.
- Promote positivity and effective working relationships within the team, other health care providers and other key partners to support an integrated approach to high quality patient care.

**Confidentiality**
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- Whilst performing the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, surgery staff and other healthcare workers. They may also have access to information relating to the Surgery as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, careers, colleagues, other healthcare workers or the business of the Surgery may only be divulged to authorised persons in accordance with the Surgery policies and procedures relating to confidentiality and the protection of personal and sensitive data.

**Health & Safety**
- Maintain the standards required for the health, safety and security procedures as defined in the Surgery Health & Safety Policy.
- Use personal security systems within the workplace according to Surgery guidelines.
- Identify the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Make effective use of training to update knowledge and skills.
- Use appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Report potential & actual risks identified.

**Equality and Diversity**
- Support the equality, diversity and rights of patients, carers and colleagues, and challenge behaviours that fall below the standards required.
- Recognise the importance of people’s rights, interpreting them in a way that is consistent with Surgery procedures and policies, and current legislation.
- Respect the privacy, dignity, needs and beliefs of patients, careers and colleagues
- Behave in a manner which is welcoming to an individual, is non-judgemental and respects their circumstances, feelings priorities and rights.

**Personal/Professional Development**
- Participate in any training program implemented by Mendip Vale as part of this employment.
- Identify personal development and training needs.
- Participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Take responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
- Participate in continuing education to maintain a contemporary level of professional knowledge and skill.

**Quality**
- Strive to improve quality within the Surgery.
- Assess own performance, ensuring competence, and being accountable for own actions, either directly or under supervision.
- Contribute to the quality assurance process and effectiveness of the team b

  • Medical Secretary

    7 months ago

    Bristol, United Kingdom Fallodon Way Medical Centre Full time

    Fallodon Way Medical Centre has a vacancy for an experienced Medical Secretary. The successful candidate will provide essential secretarial support to the whole team. This is an exciting opportunity for an individual who relishes a challenge and is keen to use their own initiative, in a busy department. dealing with telephone enquiries, letters, email,...

  • Medical Secretary

    7 months ago

    Bristol, United Kingdom The Orchard Medical Centre Full time

    The postholder will be responsible for providing a point of contact for patients and act as a focal point of communication between patients, doctors and other medical staff, ensuring a high standard of secretarial support is met. They will act as a lead source of advice, guidance and training for all Secretarial responsibilities and work closely with their...

  • Medical Secretary

    5 months ago

    Bristol, United Kingdom Fallodon Way Medical Centre Full time

    1. Provide full secretarial support to the consultants and member of their teams regarding general medical duties and specialist work. 2. To liaise and communicate effectively with GPs, Practice Staff, Patients, Hospital Staff, Community Nursing Teams, ERS and Funding Team Personnel. 3. Audio typing using digital dictation system to ensure routine NHS...

  • Medical Secretary

    5 months ago

    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    Unity Sexual Health - Medical Secretary 37.5 hours per week (7.5 hours per day Monday to Friday) based at Central Health Clinic Band 3 £22,816 - £24,336 An opportunity has arisen for an experienced and enthusiastic medical secretary to join the secretarial team at Unity Sexual Health services. We are a free NHS service providing STI testing and...

  • Medical Secretary

    6 months ago

    Bristol, United Kingdom North Bristol NHS Trust Full time

    Medical Secretary - Band 3 We are looking for a reliable and enthusiastic individual with excellent organisational and administrative skills to provide an efficient secretarial service to the Neurophysiology Department at Southmead Hospital. The post holder must have extremely good computer and communication skills, as well as being a team player and have...

  • Medical Secretary

    6 months ago

    Bristol, United Kingdom North Bristol NHS Trust Full time

    Medical Secretary - Band 3 We are looking for a reliable and enthusiastic individual with excellent organisational and administrative skills to provide an efficient secretarial service to the Neurology Department at Southmead Hospital. The post holder must have extremely good computer and communication skills, as well as being a team player and have an...

  • Medical Secretary

    6 months ago

    Bristol, United Kingdom Nuffield Health Full time

    HEAD OFFICE Medical Secretary Medical Secretary Bristol Hospital | Administration | Permanent | Full Time | 37.5 hours per week Up to £21,500 per annum depending on experience Join us as a Medical Secretary in our Bristol Hospital and continue to play your part in building a healthier nation. Our unique approach to connected healthcare brings great...

  • Medical Secretary

    6 months ago

    Bristol, United Kingdom Nuffield Health Full time

    HEAD OFFICE Medical Secretary Medical Secretary Bristol Hospital | Administration | Permanent | Full Time | 37.5 hours per week Competitive salary plus great benefits Join us as a Medical Secretary in our Bristol Hospital and continue to play your part in building a healthier nation. Our unique approach to connected healthcare brings great advantages to...

  • Medical Secretary

    4 weeks ago

    Bristol, Bristol, United Kingdom University Hospitals Bristol NHS Foundation Trust Full time

    We are seeking a highly organized and efficient Medical Secretary to join our team at University Hospitals Bristol NHS Foundation Trust. As a Medical Secretary, you will provide administrative support to our medical and specialist nursing staff, ensuring the smooth running of our Lipids and Adult Inherited Metabolic Disease service.Main...

  • Medical Secretary

    4 weeks ago

    Bristol, Bristol, United Kingdom University Hospitals Bristol NHS Foundation Trust Full time

    The role of Medical Secretary at University Hospitals Bristol NHS Foundation Trust involves providing an efficient and effective secretarial and administrative service to the team of medical and specialist nursing staff providing services in Lipids and Adult Inherited Metabolic Disease based at Bristol Royal Infirmary.The post holder will be responsible for...

  • Medical Secretary

    4 weeks ago

    Bristol, Bristol, United Kingdom University Hospitals Bristol NHS Foundation Trust Full time

    We are seeking a highly organized and detail-oriented Medical Secretary to join our team at University Hospitals Bristol NHS Foundation Trust. As a Medical Secretary, you will provide administrative support to our medical and specialist nursing staff, ensuring the smooth operation of our Lipids and Adult Inherited Metabolic Disease service.Main...

  • Medical Secretary

    2 days ago

    Bristol, Bristol, United Kingdom Spire Healthcare Full time

    Medical Secretary RoleSpire Bristol Hospital is seeking a highly skilled Medical Secretary to work on a bank/occasional basis. As a Medical Secretary, you will be responsible for providing administrative support to the clinical team, handling patient queries, and managing correspondence.Key Responsibilities:Liaise with patients and staff to manage clinic...

  • Medical Secretary

    5 months ago

    Bristol, United Kingdom Nuffield Health Full time

    HEAD OFFICE Medical Secretary **Medical Secretary** **Bristol Hospital | Administration | Permanent | Full Time | 37.5 hours per week** **Up to £24,000 per annum** Join us as a Medical Secretary in our Bristol Hospital and continue to play your part in building a healthier nation. Our unique approach to connected healthcare brings great advantages to...

  • Medical Secretary

    6 months ago

    Bristol, United Kingdom Spire Healthcare Full time

    **Medical Secretary | Administration | Bristol | Full time | 37.5 hours | Competitive salary plus fantastic benefits | Free Parking** Spire Bristol Hospital is looking to recruit an experienced Medical Secretary to join our team and support our valued Consultants in providing a high quality service. - As Medical Secretary you will be responsible for...

  • Medical Secretary and Practice Administrator

    24 hours ago

    Bristol, United Kingdom Fallodon Way Medical Centre Full time

    Job summary Fallodon Way Medical Centre are looking for someone who will share ourcommitment to providing excellent healthcare to our patients. We are offering anexciting opportunity for an experienced Medical Secretary and PracticeAdministrator to join our friendly and supportive team. This is a split jobrole working alongside both our Medical...

  • Medical Secretary

    6 months ago

    Bristol, United Kingdom Mendip Vale Medical Group Full time

    Mendip Vale Medical Group are looking to recruit further Medical Secretary to our join our exisitng Bristol team. Working as part of a team the post-holder will assist the clinical team with the processing of patient referrals so as they can access the appropriate service or healthcare professional in a courteous, efficient and effective way. Managing the...

  • Medical Secretary

    5 months ago

    Bristol, United Kingdom Spire Healthcare Ltd Full time

    Medical Secretary | Administrator/Secretary | Competitive salary plus excellent benefits | Bristol | Permanent & Full Time Spire Bristol Hospital has an exciting opportunity for an experienced Medical Secretary to join our dynamic and experienced team. Spire Bristol Hospital is the largest private hospital in the South West, offering fast access to a broad...

  • Medical Secretary

    5 months ago

    Bristol, United Kingdom Spire Healthcare Full time

    **Medical Secretary | Administration | Bristol | Full time | 37.5 hours - can be FT or PT x2 | Competitive salary plus fantastic benefits | Free Parking** Spire Bristol Hospital is looking to recruit an experienced Medical Secretary to join our team and support our valued Consultants in providing a high quality service. - As Medical Secretary you will be...

  • Medical Secretary

    5 months ago

    Bristol, United Kingdom Nuffield Health Full time

    Medical Secretary Bristol Hospital | Administration | Permanent Contract | Full Time Up to £24,000.00 per annum depending on experience 37.5 hours per week Join us as a Medical Secretary in our Bristol Hospital and continue to play your part in building a healthier nation. Our unique approach to connected healthcare brings great advantages to our...

  • Medical Secretary

    4 weeks ago

    Bristol, Bristol, United Kingdom University Hospitals Bristol NHS Foundation Trust Full time

    We are seeking a highly organized and efficient Medical Secretary to join our team at University Hospitals Bristol NHS Foundation Trust. The successful candidate will provide an effective and efficient secretarial and administrative service to the team of medical and specialist nursing staff providing services in Lipids and Adult Inherited Metabolic Disease...