Despatch & Logistics Administrator

5 days ago


Bury, United Kingdom The Bury Black Pudding Company Full time

The Bury Black Pudding Company Ltd is looking to recruit an experienced Despatch & Logistics Administrator to join the Despatch team, and work alongside the Sales, Purchasing and Accounts teams.

Anyone looking to join our organisation should be professional in nature & attitude, motivated and driven to achieve the highest standards with a key eye for detail and problem solving. Demonstrating a willingness to grow with the company and be able to maintain a positive attitude in a fast-paced environment are also key attributes.

**Main Responsibilities**:

- Despatch of all daily order movements producing the relevant documentation.
- Daily reconciliation of stock records at third party depots, highlighting issues and taking prompt and appropriate action to resolve.
- Book haulier and stock collections and deliveries following set procedures and timescales and ensure all bookings take place as planned.
- Perform order validation to ensure all orders can be despatched as required and take further action when validation fails.
- Escalate credit issues to the accounts department promptly.
- Check invoices raised and send out in the agreed format.
- Perform send and receives on EDI and report any issues.
- Reconciliation of POD’s, processing retailer’s debit notes using individual portals and EDI systems.
- Investigate, process and raise claims for delivery variances within set timescales.
- Update and maintain all relevant systems, logs and spreadsheets.
- File all relevant documentation in an orderly fashion.
- Effective communication with all relevant departments, internal and external.
- Accurately perform data entry of purchase invoices and match with relevant documentation.
- Act as support to the sales admin and accounts as and when required, where training has been provided.
- Perform general office duties as required in a professional manner.
- Work with the office team to highlight issues and identify / help implement improvements to systems and procedures.
- Help co-ordinate the whole sales process from order receipt to delivery.
- Able to provide quick and practical solutions to issues or problems that may occur with sales order processes and the supply chain day to day.
- Display sound commercial awareness and understanding of systems, procedures and processes.
- Upkeep of all systems and ensuring best practice.
- General all-round office work including answering incoming calls and helping out where possible.

**Key Skills & Experience**:

- Previous experience in FMCG, logistics or busy office environment essential. Food industry would be an advantage.
- Experience of retailer’s systems, sales and despatch processes.
- Strong organisational and planning skills.
- Excellent numeracy skills.
- Ability to work logically and systematically with excellent attention to detail.
- Good communication skills, both oral and written.
- Analytical and good at problem solving with the ability to prioritise workload, work under pressure and use own initiative.
- Strong IT skills including Excel, Word, Outlook, Sage Line 50. (EDI ordering systems an advantage).

**Hours of work** - 40 hours per week

**Location** - Bury, Greater Manchester

**Job Types**: Full-time, Permanent

**Salary**: From £24,000.00 per year

**Benefits**:

- Company events
- On-site parking
- Wellness programme



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