Leasing Agent

2 months ago

Northampton, United Kingdom Recruitment Heroes Full time

LEASE AGENT - End of LEASE

**Northampton**

**Case Management Department**

**£22,000 - £27,000 P/A**

**+ ANNUAL TEAM BONUS**

**+ COURSE ALLOWANCE**

28 Days Annual Leave PLUS 3 Days for Xmas Period

Course Funding for all employees - Great Benefit

Northampton Based OUTSKIRTS - Parking Onsite

Flexible / Hybrid Working Options after training and onboarding to the company

Full Time Role Monday to Friday 9.00am - 5.30pm

(One Saturday a month 9am - 1pm)

My Client is a family owned vehicle financing Company based on the outskirts of Northampton.

We focus on customers with non-standard credit profiles that may not fit the automated underwriting processes of other lenders.

My Clients mission is to help get all their people, including customers and staff “where they need to be” by “putting them at the heart of everything we do”.

Our three key values are:

- Environmental - We are responsible
- Social - We Care
- Governance - We work with you

Being a family run Company, my client treats its staff like family, going on trips away, social gatherings, and supporting the local community through charity endeavours.

**END OF LEASE AGENT**

**Northampton**

**Case Management Department**

**£22,000 - £27,000 P/A**

**+ ANNUAL TEAM BONUS**

**+ COURSE ALLOWANCE**

**About the role**

**The role sits within our Post-Term Collections department, specifically our Recoveries and Remarketing team and involves engaging with our customers and managing our portfolio of terminated agreements.**

**The team**:

- Manage cases from termination to the end of its life cycle.
- Engaging with customers to understand their circumstances and achieve good outcomes and first call resolution.
- Instructing the placement, relationship management and oversight of our external partners (debt collection and repossession agents).
- Co-ordinate Agent Visits.
- Complete our Voluntary Termination process.
- Closely support our Remarketing division, working with our auction houses to maximise the proceeds from returned vehicles.
- Support the wider collections department, handling calls from other areas during busy periods. Collections experience desirable, however if successful training will be provided.

**Key Responsibilities**:

- Engaging with customers / external partners on terminated agreements and achieving good outcomes.
- Appropriately and timely outsourcing of agreements to our panel of external partners (debt collection and vehicle repossessions).
- Taking ownership for our voluntary termination process and supporting our customers through this.
- Supporting the Post-Term and Collections department with any task, as / when requested.

(Soft Credit Check for this role applies)

**Salary**: £22,000.00-£27,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Flexitime
- On-site parking
- Sick pay
- Work from home

Schedule:

- Flexitime

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Northampton: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- CCJ'S (required)

Work Location: In person

Reference ID: ENDFBF

Flextime

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