Customer Care Operator
2 months ago
Incom Systems are a leading supplier, maintainer and installer of a wide range of Social Alarms and security systems for businesses, schools, hospitals, hotels and nursing care establishments.
Responsibilities will include but are not limited to:
1. Taking calls directly from customers and entering details onto service database.
2. Updating service database with correct customers details.
3. Allocation and monitoring of daily works to national team of engineers.
4. Filing of completed paperwork from engineers.
5. Data entry onto our call handling software and Sage.
Incom Systems is an Equal Opportunity Employer and all job applicants will be assessed purely on their qualifications, experience and ability to perform the proposed duties. We celebrate diversity and are committed to creating an inclusive environment for all employees
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£22,000.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
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