Sales Assistant

2 days ago


Harlow, United Kingdom Nicholls & Clarke Full time

**Sales Assistant**

**Job Type**:Full Time, Permanent

**Location**:Harlow

**Working Hours**: Mon to Sun 38hrs per week on a 5-day rota

**Salary**:£Minimum wage + Bonuses

**Benefits**:
We value every member of our team and believe in rewarding hard work. We provide a friendly and family-like environment for you to excel in, as well as many incentives to make your career with us enjoyable and valuable.
- A competitive salary
- Comprehensive and ongoing training
- Great staff discount on N&C products
- Perkbox discounts
- Company pension scheme
- Opportunities for personal and professional development
- Free onsite parking
- 31 days holidays, inc. Bank Holidays
- A genuine work-life balance
- Immediate start available

**N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies, a business founded in 1875, dedicated to providing Building Materials throughout the UK. Nationwide our team of 400 people are involved in Manufacturing, Distributingand Retailing Building Materials to the trade and retail public.**

We are looking to appoint Full Time Retail Sales Assistants to be based in our Harlow store who will be required to engage with customers and other team members to provide exceptional customer service through their enthusiasm and knowledge.

You should have previous experience in a retail position in order to be able to drive sales and provide high quality customer service by identifying our customer's needs and giving accurate advice for their requirements.

**Role responsibilities - Retail/Trade Sales Assistant**:

- Providing exceptional customer service and experiences, ensuring high levels of customer satisfaction through your enthusiasm, excellent sales service and product knowledge
- Confidently engaging with customers and team members
- Driving sales performance through our training
- Understanding customer's needs and giving advice and inspiration for customer’s requirements
- Building relationships with both trade and DIY customers
- Generating new trade leads
- Working as part of a team to maintain showroom stock levels and store appearance
- Resolving customer queries in a professional manner
- You will need to have a smart appearance as this is a customer facing role
- Manual lifting will be involved
- You must be able to work as part of a team and be flexible to cover store open hours and weekends and bank holidays

**Requirements for the Retail/Trade Sales Assistant**
**- Previous experience in a retail sales role or environment is preferable but not essential as training will be provided
- Friendly, helpful and confident with an engaging personality
- You will be comfortable with dealing with a variety of customer situations in a professional manner
- Ability to demonstrate energy, drive and a positive can-do attitude
- Strong interpersonal and communication skills, written and verbal
- Able to easily build rapport
- Able to ensure a complete customer experience


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