Retail/trade Sales Assistant
4 days ago
**Retail/Trade Sales Assistant**
**Job Type**:Full Time, Permanent
**Location**: Harlow, Essex
**Working Hours**:38 hours per week
**Salary**:Competitive + Excellent Benefits
Founded in 1875 Nicholls and Clarke Group are a manufacturer, distributor and retailer of building materials throughout the UK with a network of retail and distribution centres. We have a committed team of over 400 people supplying building materials tothe trade and retail markets.
**Benefits**:
We value every member of our team and believe in rewarding hard work. We provide a friendly environment for you to excel in, as well as many incentives to make your career with us enjoyable and valuable including:
- Opportunities for personal and professional development
- National minimum wage
- Commission scheme
- Full training
- Company pension scheme
- Free onsite parking
- 31 days holidays, inc. Bank Holidays
- A genuine work-life balance
- Perkbox discounts
- Great staff discount on N&C
- Immediate start available
**Role responsibilities for the Retail/Trade Sales Assistant**:
- Engaging with customers and team members to provide exceptional customer experiences and service
- Driving sales performance through our training
- Utilising your enthusiasm and knowledge
- Appreciating our customer's needs and giving advice for customer’s requirements
- Building relationships with both trade and DIY customers
- Generating new trade leads through telesales
- Working as part of a team to maintain showroom stock levels and store appearance
- Resolving customer queries following Company procedures in a professional manner
- Some manual lifting will be involved
**Person Specification - Retail/Trade Sales Assistant**:
- Ideally you will have previous experience in a similar bathroom and tile retail role/environment but this is not essential
- Experience in providing customer service to the general public is essential
- Friendly, helpful and confident with an engaging personality
- Able to easily build rapport
- Comfortable and confident in dealing with a variety of customer situations in a professional manner
- Able to follow company procedures and policies to ensure a complete customer experience
- You’ll need a smart appearance as this is a customer facing role
- Must be able to work as part of a team
- Able to cover store open hours and weekends and bank holidays
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