Telesales Advisor

**Tele Sales Advisor**
**Want to make a difference? Great at Sales? Come and do something worthwhile with JPen Medical and phs Group**
As a Sales Executive with JPen Medical, the market leader in the on-site testing and calibration of all medical and healthcare equipment, you’ll have an amazing opportunity to join a growing team in an established company supporting the NHS. This is a rolethat is essential to keeping medical equipment up to legislative standards for the NHS, GPs, private health care centres, and care homes.
There are so many reasons to join us. You’ll be welcomed into a friendly, supportive, and established team, providing a service that is important. The working hours are Monday to Friday with no evenings or weekend work. You will get a bonus based on your excellentsales work and this is paid quarterly for confirmed sales. Experience in Telesales is beneficial, but not essential if you have the right work ethic and a great positive attitude, and full training is given with ongoing development opportunities available.
The key requirements for this role are having a great telephone manner and a natural conversational style, someone who is a great listener, who is quick to pick up on the potential needs of customers, and someone who is well organised, with a good attentionto detail. If excellent customer service and making a difference are important to you, and you are skilled at getting through to the decision maker in an organisation, we would love to speak with you.
**A day in the life of a Sales Executive at JPen Medical - what you’ll be doing**:

- Making outgoing calls to new customers to upsell JPen Medical services
- Leads are provided via our website and data from phs Group, and initiative is most welcome
- Maintaining great relationships with customers, upselling, and closing sales
- Generating new business by informing customers about our essential services
- Negotiating pricing and packages with new customers
- Keeping our systems up to date with accurate information
- Excellent communication skills (both verbal and written) - we need someone who is great at having natural conversations
- You’ll need to be a great listener, with the ability to establish customer needs
- An engaging personality, demonstrating good business understanding through learning the services we provide and matching them to customer needs
- Good persuasive and interpersonal skills and an ability to communicate effectively and appropriately at all levels, with strong listening and questioning skills
- Exceptional organisation skills, managing your own diary and calls. This is not a predictive dialler position - you will be dialling new and existing customers to generate sales
- A keen attention to detail and computer literacy on Microsoft office packages

**In return for your commitment and expertise, you will get**:

- A permanent Monday - Friday role with no evening or weekend working.
- A basic salary of £21,500 plus commission
- Potential to earn an uncapped monthly bonus
- 23 days annual leave plus bank holidays
- Free Life Assurance
- Ongoing career and development opportunities
- We offer accredited ILM Management training in house and externally
- Pension Scheme
- A 24-hour wellbeing helpline
- Full training and support
- Up to £1000 savings at Supermarket and High Street Store discounts with PHS Perks.
**About JPen**:
JPen Medical is part of the wider phs Group.JPen are an established test and calibration supplier to the NHS, private healthcare providers, UK residential care and a range of other business sectors which use medical equipment and devices. Established in 2004we work with 3000 customers nationally to optimise and maintain high value medical capital assets. Our trusted relationships with leading global manufacturers enable reputable high-quality technical knowledge and skill to play a key part in our service. Basedin Tamworth we plan and schedule nationally for our field-based engineers.
- At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination._
[11]This will be paid quarterly not monthly