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Retail Supervisor

7 months ago

Newton Abbot, United Kingdom Trago Mills Full time

**Trago Mills (Newton Abbot) - Retail Sales Supervisor - Garden Park**

Conveniently located just off the A38 between Plymouth and Exeter, our Newton Abbot store consists of over 18,500 square meters filled with over 180,000 home and leisure products.

Retail Sales Supervisor - Garden Park

**Job Type**

Full Time - 35 hours per week working 5 days from 7

**Salary**

£12.61 - £13.71 per hour plus generous staff discount

**Responsible to**

Retail Store Manager

**Role Summary**
- To work flexibly, undertaking retail and such other activities to maximise sales, business efficiency and customer satisfaction.

**Key Relationships**
- Retail store management and colleagues

**Key Responsibilities, Tasks and Activities**
- Ensuring the carpet department runs smoothly by maintaining operational basic standards
- Greeting customers who enter the store
- Helping customers find the goods and products they are looking for
- Pricing goods, stocking shelves and displaying merchandise
- Maintain the cleanliness and upkeep of all fixtures, equipment and fabric of the shop premises
- Responsible for taking cash, card and finance payment
- Advising on stock counts
- Promoting special offers in-store
- Handling enquiries and complaints and monitor customer service
- Preparing departmental staff rosters
- Supervision and direction to others
- Assisting the company and colleagues by carrying out such duties away from usual areas of work as may reasonably be required
- Prepared to carry out arduous work, either physical or mental
- Willing to take on reasonable additional responsibility as necessary

**PERSON SPECIFICATION**

**Experience**
- Previous retail experience required

**Skills & Qualifications**
- Good written and verbal communication skills

**Key Behaviours**
- Work well with others demonstrating enthusiasm and helpfulness
- Should take pride in cleanliness, be of smart appearance and have a confident manner
- Takes ownership for work, accepts direction and works efficiently to meet deadlines
- Develops job knowledge and skills through personal development
- Looks after own health and fitness
- Is honest, courteous and trustworthy in relation to the company, colleagues and customers
- Sets a good example to colleagues in terms of appearance and conduct

**Other**
- An understanding of individual responsibility and the company’s obligations in complying with the Health & Safety policies and arrangements
- An understanding and commitment to fairness, diversity and dignity in the workplace

**Job Types**: Full-time, Permanent

Pay: £12.61-£13.71 per hour

Schedule:

- Day shift
- Holidays
- Weekend availability

Supplemental pay types:

- Bonus scheme

Work Location: In person