Clinical Assistant
5 months ago
HCML are seeking Clinical Assistants on a permanent full-time basis to join our Corporate Health department, to provide rehabilitation administration support to our team of Rehabilitation Case Managers.
This role will therefore suit individuals with excellent verbal and written communication skills, great attention to detail and those who are able to organise their time effectively to manage competing and often changing priorities.
**The day-to-day role includes**:
- Handling calls from patients, customers or treatment providers
- Dealing with queries relating to the status of a case, a recent treatment referral or booking in a clinical assessment
- Supporting our Absence Management services by processing new referrals and contacting clients and customers to arrange appropriate clinical assessments
- Supporting the Customer Experience Consultant with capturing patient and customer feedback.
**Benefits**:
- 25 days annual leave
- Your birthday off
- 6% company pension contribution
- Bike to Work Scheme
- Medicash Health plan
- Enhanced Maternity/Paternity/Adoption and Shared Parental leave
- 2 voluntary days per year
- Long Service Awards
- Employee Wellbeing Seminars
- CPD opportunities
- Professional memberships paid for (role dependent)
**Essential Skills**:
- Relevant clinical degree (Sports Therapy/Sports Rehab/Occupational Therapy/Psychology)
- Excellent communication skills and confidence in a people-facing role
- Highly organised and able to manage and prioritise workload
- Experience in investigating and resolving complaints and knowledge of FCA (Financial Conduct Authority) regulations (preferred but not essential)
- Industry experience - health insurance, absence management, etc. (preferred but not essential)
**About Company**:
- HCML was established in 2003 and is a leading service provider in the rehabilitation and case management arena. Providing services to the insurance, corporate and legal sectors, HCML assists injured and ill individuals to recover and return to work or their pre-injury condition. We are passionate about ensuring that everyone who requires rehabilitation in the UK has access to quality, effective, co-ordinated services. We deliver added value to our clients by facilitating both speedy recovery and strong clinical outcomes, including managing appropriate treatment and care.
**Essential Requirements**:
- Relevant clinical degree (Sports Therapy/Sports Rehab/Occupational Therapy/Psychology)
- Excellent communication skills and confidence in a people-facing role
- Highly organised and able to manage and prioritise workload
- Experience in investigating and resolving complaints and knowledge of FCA (Financial Conduct Authority) regulations (preferred but not essential)
- Industry experience - health insurance, absence management, etc. (preferred but not essential)
-
Clinical Rehabilitation Assistant
3 weeks ago
Croydon, Greater London, United Kingdom Health Case Management Limited (HCML) Full timeAbout the Role Our Clinical Assistants play a vital role in supporting our services through regular liaison with patients, customers, and treatment providers. This involves handling calls, dealing with queries, and supporting our Absence Management services. Key Responsibilities:Handling Patient and Customer Calls: Respond to inquiries and provide...
-
Clinical Haematology Specialist
4 weeks ago
Croydon, Greater London, United Kingdom Provide Medical Full timeClinical Haematology OpportunityProvide medical services as a Clinical Haematology Specialist. Cover on-calls and clinics as required. This is a locum contract opportunity.Deliver high-quality clinical haematology services.Cover on-calls and clinics as needed.Provide Medical is an equal opportunities employer. If you require assistance or reasonable...
-
Clinical Administrator
5 months ago
Croydon, United Kingdom Communitas Clinics Full time**Clinical Administrator** - **Office based in Central Croydon**: - **Full Time, 37.5 hours per week, Monday to Friday**: - **Numerous roles available in the Pre-appointments, Post-appointments and ERs teams** Are you passionate about supporting the delivery of top-notch clinical services? Do you thrive in a fast-paced environment where your communication...
-
Clinical Administrator
5 months ago
Croydon, United Kingdom Communitas Clinics Full time**Clinical Administrator** - **Office based in Central Croydon**: - **Full Time/Part Time: 30 - 37.5 hours per week, Monday to Friday**: - **Numerous roles available in the Pre-appointments, Post-appointments and ERs teams** Are you passionate about supporting the delivery of top-notch clinical services? Do you thrive in a fast-paced environment where...
-
Clinical Expert Pharmacist
1 week ago
Croydon, Greater London, United Kingdom Pier 7 Foods Import GmbH Full timePier 7 Foods Import GmbH is seeking a highly skilled Clinical Expert Pharmacist to join our team. As a key member of our hospital pharmacy department, you will be responsible for providing clinical governance and risk management, as well as reporting and analysis of medicines expenditure.This is an excellent opportunity for a pharmacist with hospital and...
-
Health Clinical Support Assistant
3 weeks ago
Croydon, Greater London, United Kingdom Govia Thameslink Railway Full timeAbout the Role:We are seeking a highly skilled Clinical and Administrative Support Assistant to join our dynamic Occupational Health Department at Govia Thameslink Railway.The ideal candidate will have a background in working within a health-related setting, excellent administrative skills, strong problem-solving capabilities, and the understanding of...
-
Health Clinical Assistant
1 day ago
Croydon, Greater London, United Kingdom Govia Thameslink Railway Full timeWe are currently seeking an experienced administrator to join our dynamic organisation as a Clinical and Administrative Support Assistant at Go-ahead House in East Croydon.The ideal candidate will have a background in working within a health-related setting, excellent administrative skills, strong problem-solving capabilities, and the understanding of...
-
Clinical Assistant
1 month ago
Croydon, United Kingdom CV-Library Full timeRole OverviewKey Responsibilities: Handling calls from patients, customers or treatment providers Dealing with queries relating to the status of a case, a recent treatment referral or booking in a clinical assessment Supporting our Absence Management services with processing new referrals and contacting clients and customers to arrange appropriate clinical...
-
Clinical Assistant Graduate MSK/ Sports Rehab
4 weeks ago
Croydon, United Kingdom Health Case Management Limited (HCML) Full timeAbout the Role Our team of Clinical Assistants support our services through regular liaison with patients, customers, and treatment providers, via phone, email, and text message. The role provides exposure to case management processes and incorporates some customer experience support, through dealing with incoming complaints and feedback from patients...
-
Clinical Services Manager
3 weeks ago
Croydon, Greater London, United Kingdom Health Case Management Limited Full timeAbout the RoleAs a Clinical Services Coordinator at Health Case Management Limited, you will be responsible for managing a team of 10 Clinical Assistants and Rehab Case Managers. Your primary goal will be to deliver excellent customer service and achieve clinical rehabilitation outcomes.Key Responsibilities• Line management of staff members, ensuring they...
-
Clinical Services Team Leader
2 weeks ago
Croydon, Greater London, United Kingdom Health Case Management Limited Full timeJob Description**Clinical Services Coordinator Role**At Health Case Management Limited, we are seeking a highly skilled Clinical Services Coordinator to join our management team in the Insured Health department.The ideal candidate will have experience in managing teams and delivering excellent customer service to achieve clinical rehabilitation outcomes.The...
-
Senior Clinical Nurse
4 weeks ago
Croydon, Greater London, United Kingdom Fairlie Healthcare group Full timeJob SummaryAs a Senior Clinical Nurse at Fairlie Healthcare, you will play a vital role in delivering high-quality, evidence-based care to our residents. You will be responsible for providing clinical leadership, mentoring junior staff, and contributing to the development of nursing practice.Key ResponsibilitiesProvide clinical leadership and guidance to...
-
Clinical Services Manager
4 weeks ago
Croydon, Greater London, United Kingdom Health Case Management Limited (HCML) Full timeHCML is seeking a Clinical Services Manager to join our Insured Health department. This role will involve managing a team of Clinical Assistants and Rehab Case Managers, ensuring operational consistency and excellence across the department.The ideal candidate will have experience in line management, staff development, and capacity management. They will be...
-
Clinical Lead General Practitioner
3 weeks ago
Croydon, Greater London, United Kingdom Operose Health Full timeClinical Lead GP OpportunityThornton Road Surgery is seeking a Clinical Lead GP to join their team. The successful candidate will report to the Regional Medical Director and be responsible for leading and managing the practice to improve performance in partnership with the Practice Manager.The Clinical Lead GP will have responsibility for overall practice...
-
Clinical Services Coordinator
5 months ago
Croydon, United Kingdom Health and Care Management Ltd Full time**About the Role**: Clinical Services Coordinator Location: Croydon - Hybrid Status: Full time, Permanent **Salary**: £30,000 - £33,000K per annum plus company benefits HCML have an exciting opportunity to join the management team of our thriving Insured Health department, delivering excellent customer service to achieve clinical rehabilitation...
-
Clinical Services Manager
4 weeks ago
Croydon, Greater London, United Kingdom Health Case Management Limited Full timeAbout the RoleClinical Services CoordinatorLocation: Croydon - HybridStatus: Full time, PermanentSalary: £30,000 - £33,000 per annum plus company benefits.HCML have an exciting opportunity to join the management team of our thriving Insured Health department, delivering excellent customer service to achieve clinical rehabilitation outcomes. You will manage...
-
General Practitioner Clinical Lead
5 months ago
Croydon, United Kingdom Operose Health Full timeClinical Lead GP required at Thornton Road Surgery Thornton Road Surgery have an exciting opportunity for a General Practitioner Clinical Lead. The Clinical Lead GP will report to the Regional Medical Director and be responsible for leading and managing the practice to improve performance in partnership with the Practice Manager. They will have...
-
Croydon, Greater London, United Kingdom Health Case Management Limited (HCML) Full timeAbout the RoleOur team of Clinical Assistants play a vital role in supporting our services through regular liaison with patients, customers, and treatment providers. This includes communication via phone, email, and text message. The role provides exposure to case management processes and incorporates some customer experience support, through dealing with...
-
Clinical Administrator
6 months ago
Croydon, United Kingdom Change Grow Live Full timeOverview: **Change Grow Live** are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are We are currently recruiting for a **FTC** **Clinical...
-
Clinical Services Director
3 weeks ago
Croydon, United Kingdom Health Case Management Limited Full timeAbout the RoleAs a Clinical Services Coordinator, you will be responsible for managing a team of 10 Clinical Assistants and Rehab Case Managers. Your primary goal will be to deliver excellent customer service and achieve clinical rehabilitation outcomes. You will be responsible for line management of staff members, delivering the highest possible managerial...