Chc Admin Support Officer

2 weeks ago


London, United Kingdom NHS South East London Integrated Care Board Full time

Please see attachment for complete version of Job Description and Person Specification including: The post holder is required to provide an efficient and effective administrative service as part of the Continuing Healthcare Team. To deal independently with queries from members of the public, patients and their relatives, Adult Social Care, Nursing Homes and other outside agencies in relation to non-clinical issues regarding CHC and the FNC contributions. To be responsible for corresponding with patients and their families regarding CHC decisions ensuring that they are conveyed to all relevant parties in agreed timescales in line with the National Framework and local policies. To create accurate patient records on the CHC database.

To attend meetings, to take and transcribe detailed and complex formal minutes and reports of eligibility decisions. To support the CHC Manager with preparing Performance Monitoring Reports. To support the CHC team and to develop systems and process to support effective delivery and reporting of all CHC activity related functions. To arrange meetings, book venues, send out invites and produce agendas prior to meetings.

To order equipment and supplies as and when required. To create, update and archive patient files in line with data protection guidance and record management. To process incoming and outgoing mail. To undertake general office duties including filing and photocopying.



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