Sales Office Manager

3 months ago


Langport, United Kingdom Simpson Judge Ltd Full time

~ Sales Office Manager
~ Near Langport, Somerset
~ Salary up to £30,000 p.a.
~ Construction Industry Supplier
~ on site role, Monday to Friday, 37.5 hours per week

We are delighted to be supporting a well established and highly regarded, local family business in their search for a Sales Office Manager.
This is a fantastic opportunity to really make a commercial impact and positive impact.

Key duties include:

- Managing the customer service & website support teams
- Organising & overseeing the schedules and work of assigned staff
- Supporting the Business Development Managers as and when necessary
- Monitoring and reporting KPI's to the MD on a weekly basis
- Holding regular team meetings to ensure the team are receiving the support they need
- Recruiting entry level customer service support
- Induction & Training of new starters

In order to be considered, you must have significant experience in a similar role, and:

- Excellent management skills
- Excellent verbal and written communication skills
- Extensive knowledge of customer service procedures and principles
- Organised with attention to detail
- Ability to resolve customer complaints and issues while maintaining a professional and calm demeanour

Additional competency with OGL/Profit plus software, and a knowledge & understanding of ISO 9001 & its inputs, would be of major benefit.

The salary offered is £27,000 to £30,000 p.a. dependent on experience.
Free on-site parking and company discounts are available.



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