Contract Supervisor

3 months ago

West Yorkshire, United Kingdom Resourcing Group Full time

**Contract Supervisor**

**Huddersfield HD7**

**Salary up to £42K**

Join the world's leading commercial real estate services firm with offices located around the globe.

**Role Purpose**

Providing leadership, supervision, and development of a defined contract, ensuring

financial, and operational commitments are met and exceeded.

**Key Responsibilities**

Provide supervision, and that contractual commitments are met and exceeded.

Ensure that opportunities for the strategic development of the contract are exploited, to deliver

increased turnover and profitability, ensure additional services and projects are added, and

contracts are re-won

on re-tender.

Ensuring business policies and processes are effectively communicated, and implemented

within the contract.

Ensure the provision of healthy and safe working conditions and that both clients and

Company health and safety policy and process is effectively implemented across both client

and subcontractors activities and are regularly review.

Ensure optimum staffing structures operate across contracts, balancing cost reduction with the

delivery of service excellence. Ensure structures support peaks and troughs in workload, and

disaster recovery.

Ensure contracts are staffed by fully competent teams, ensuring post holders are fully

competent, and that effective succession planning arrangements are in place.

Working with other Operational Supervisors to ensure the collaborative development of the

business, effective team working, and support to colleagues.

Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt,

cost reduction and contract growth and ensure that these are met and exceeded.

Ensure appropriate control systems to ensure statutory, policy and contractual commitments

are met.

Ensuring a customer focus within all areas of operational activities, and that effective

relationships are maintained with key client contacts.

Promoting and maintaining the core Values of client

Provision of leadership and guidance, advice, coaching and direct support, where required to

deliver best practice selection, training, assessment, and recognition/reward.

Delivering effective business communication through advice, review, leadership and direct

contribution to management and team meetings, briefings, consultation forums,

correspondence, publicity, monthly and ad-hoc reporting and other publications, as

appropriate.

Supporting the sales process through solutions development, participation in presentations and

consultation meetings, hosting visits, and support to mobilisation as required on new contracts.

Provide a learning environment, and appropriate training and development planning. Ensure

basic training needs are delivered, employees are fully competent to undertake their roles, and can reach their full future potential.

**Person Specification/Requirements**

A highly motivated people person, capable of driving high performance and maintaining an

approach of continuous development towards the delivery of the services, management of

performance and services standards. Able to demonstrate a natural passion and understanding of

quality customer service based on exacting personal values and a wide range of experience.

**Experience**

2 years' experience in a similar role including line management experience

Aptitudes - Must demonstrate a strong sense of customer focus

Excellent verbal, and good basic standard of written, communication skills

Self-motivated and systematic

Results/ task orientated, attention to detail and accuracy

Excellent time management and organisational skills

Commitment to continuous improvement

Ability to work as part of a team, as well as independently

**Education**

A good basic education is essential, with at least GCSE passes in Maths and

English or equivalent

Training - Excellent PC based skills, with experience in Word/Excel and Outlook
- intermediate to advance level

Resourcing Group is acting as an Employment Agency in relation to this vacancy.

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